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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Alliance Phones specializes in providing Hosted VOIP Systems tailored specifically for small and medium-sized enterprises. We have a deep understanding of our clients' needs, which allows us to deliver exceptional service. Our focus is strictly on business clients, ensuring that our customer support team is fully committed to resolving any issues that arise. Unlike many competitors who simply resell third-party solutions, we take pride in owning our technology, enabling us to effectively troubleshoot a wide range of problems. This ownership empowers us to consistently maintain and enhance our systems, delivering reliable updates and improvements. Our extensive feature set includes caller ID management, inbound call control, call forwarding options, extension transferring, and various other essential functionalities such as online fax and custom greetings. We also offer advanced capabilities like call routing, direct inward dialing, and paging to ensure that our clients have all the tools they need for efficient communication. Whether it’s managing call hold or providing a dial-by-name directory, our comprehensive solutions are designed to support your business's unique requirements.

Description

Insight Dial is a pay-per-call platform designed for publishers, networks, affiliates, and call buyers, facilitating the tracking of inbound calls through unique tracking numbers and dynamic number insertion. It efficiently routes calls using waterfall rules or real-time auctions, allowing buyers to place bids while callers are on hold. The platform also offers capabilities for recording and transcribing calls, enhanced with AI-generated summaries to assist teams in evaluating call quality. Additionally, it assesses affiliates and buyers based on their call history, with the ability to automatically suspend sources that generate an excessive number of short calls. Affiliate portals provide information on campaign regulations and payout structures, while buyer portals display metrics such as call volume, answer rates, and associated costs. Users can manage campaign parameters, including limits, operating hours, state targeting, and rules for duplicate callers. Other functionalities include signed webhooks, financial statements, and alerts sent to platforms like Slack, Discord, Microsoft Teams, and WhatsApp, as well as balance protection features. Customers have the flexibility to connect their preferred phone service provider, and the pricing operates on a pay-as-you-go basis, making it an adaptable solution for various users. Overall, Insight Dial streamlines call management and improves communication strategies for businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Discord No 
Microsoft Teams No 
Slack No 
WhatsApp No 

Integrations

Discord Yes 
Microsoft Teams Yes 
Slack Yes 
WhatsApp Yes 

Pricing Details

$19.97 per user per month
Free Trial No 
Free Version No 

Pricing Details

Pay-as-you-go pricing. Customers connect their own phone provider.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alliance Phones

Founded

2012

Country

United States

Website

www.alliancephones.com

Vendor Details

Company Name

Bfount

Founded

2022

Country

United States

Website

insightdial.com

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Alternatives

Alternatives