Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alliance Phones specializes in providing Hosted VOIP Systems tailored specifically for small and medium-sized enterprises. We have a deep understanding of our clients' needs, which allows us to deliver exceptional service. Our focus is strictly on business clients, ensuring that our customer support team is fully committed to resolving any issues that arise. Unlike many competitors who simply resell third-party solutions, we take pride in owning our technology, enabling us to effectively troubleshoot a wide range of problems. This ownership empowers us to consistently maintain and enhance our systems, delivering reliable updates and improvements. Our extensive feature set includes caller ID management, inbound call control, call forwarding options, extension transferring, and various other essential functionalities such as online fax and custom greetings. We also offer advanced capabilities like call routing, direct inward dialing, and paging to ensure that our clients have all the tools they need for efficient communication. Whether it’s managing call hold or providing a dial-by-name directory, our comprehensive solutions are designed to support your business's unique requirements.
Description
Insight Dial is a pay-per-call platform designed for publishers, networks, affiliates, and call buyers, facilitating the tracking of inbound calls through unique tracking numbers and dynamic number insertion. It efficiently routes calls using waterfall rules or real-time auctions, allowing buyers to place bids while callers are on hold. The platform also offers capabilities for recording and transcribing calls, enhanced with AI-generated summaries to assist teams in evaluating call quality. Additionally, it assesses affiliates and buyers based on their call history, with the ability to automatically suspend sources that generate an excessive number of short calls. Affiliate portals provide information on campaign regulations and payout structures, while buyer portals display metrics such as call volume, answer rates, and associated costs. Users can manage campaign parameters, including limits, operating hours, state targeting, and rules for duplicate callers. Other functionalities include signed webhooks, financial statements, and alerts sent to platforms like Slack, Discord, Microsoft Teams, and WhatsApp, as well as balance protection features. Customers have the flexibility to connect their preferred phone service provider, and the pricing operates on a pay-as-you-go basis, making it an adaptable solution for various users. Overall, Insight Dial streamlines call management and improves communication strategies for businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Discord
No
Microsoft Teams
No
Slack
No
WhatsApp
No
Pricing Details
$19.97 per user per month
Free Trial
No
Free Version
No
Pricing Details
Pay-as-you-go pricing. Customers connect their own phone provider.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Alliance Phones
Founded
2012
Country
United States
Website
www.alliancephones.com
Vendor Details
Company Name
Bfount
Founded
2022
Country
United States
Website
insightdial.com
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No