Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alertive empowers healthcare and emergency response professionals to maximize their limited time by emphasizing essential communications, patient developments, and shifts in clinical information. Created in collaboration with NHS Trust partners, Alertive stands as the premier communication solution designed to aid clinicians in achieving improved and expedited patient outcomes. Our comprehensive communication and workflow tool offers significant advantages to Trusts through four main pillars: critical alert notifications, clinical messaging, management of clinical tasks and priorities, along with event monitoring. By eliminating confusion, minimizing wasted time, and resolving unanswered calls associated with outdated paging systems, Alertive delivers straightforward instructions or inquiries directly to users' phones or tablets. This application allows for acknowledgment and responses, as well as the capability to locate pertinent team members for task diversion or escalation. Additionally, it facilitates better management of increased activity levels and workload challenges by enabling more effective task prioritization and allocation, ultimately enhancing overall efficiency in patient care.
Description
JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.
API Access
Has API
API Access
Has API
Integrations
Apache Airflow
EBS PaySuite
GoAnywhere MFT
HPE OpenVMS
IBM i
IBM z/OS
Informatica Cloud Application Integration
JAMS Scheduler
Jamf Connect
Microsoft Azure
Integrations
Apache Airflow
EBS PaySuite
GoAnywhere MFT
HPE OpenVMS
IBM i
IBM z/OS
Informatica Cloud Application Integration
JAMS Scheduler
Jamf Connect
Microsoft Azure
Pricing Details
$31.11 per user per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alertive
Founded
2020
Country
United Kingdom
Website
alertive.co.uk
Vendor Details
Company Name
JAMS Software
Founded
1987
Country
United States
Website
jamsscheduler.com/incident-management
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Alternatives
Alternatives
No Alternatives