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Description
Alert is a comprehensive business management solution tailored to address the operational and management requirements of IT product and service firms, as well as corporate IT divisions. This system significantly enhances essential IT business processes, leading to improved profitability and overall performance. One of Alert's key advantages is its ability to manage Projects, Resources, Time, and ad hoc Support demands in real-time. It offers an all-encompassing system that oversees the complete project life cycle, from the initial customer inquiry through to delivery and billing processes. At the core of Alert's functionality are the projects, orchestrating all related activities, whether primary or supportive. Additionally, Alert can be implemented as an enterprise-wide system that efficiently handles multiple, distinct companies or as a solution for a single organization. Notably, Alert supports multi-currency transactions, enabling each company to operate using its preferred local currency while engaging with clients in various foreign currencies. This flexibility ensures that businesses can cater to a global audience without financial constraints. Furthermore, with its robust features, Alert empowers organizations to streamline workflows and optimize resource allocation across different projects.
Description
UnitLook consolidates ticket management, project oversight, capacity forecasting, time tracking, and team availability into a unified platform designed for project-oriented companies and service teams that require transparent insights into their workflows, workloads, delivery processes, and profitability metrics. By integrating various functions instead of relying on disparate tools and spreadsheets, UnitLook allows teams to seamlessly connect tasks, schedules, resource allocation, timesheet entries, and client interactions in a single interface, providing a comprehensive overview of projects, personnel, timelines, and financial outcomes without the hassles of fragmented systems or labor-intensive reporting methods. This innovative solution enhances efficiency and promotes collaboration across teams.
Key features include:
- Tracking of tickets and tasks for incoming client inquiries as well as essential project activities
- Gantt-style planning tools for creating visual timelines and roadmaps
- Visibility into workloads and capacities to manage availability and avoid employee overload
- Time tracking with direct logging of timesheets linked to specific projects and clients
- Access to a client portal with Service Level Agreement (SLA) monitoring
- Comprehensive reporting capabilities for both project management and financial evaluation.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€129/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vital Business Solutions
Founded
1996
Country
Australia
Website
www.alertit.com
Vendor Details
Company Name
UnitPick
Founded
2021
Country
Croatia
Website
unitlook.com
Product Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Product Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking