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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alert is a comprehensive business management solution tailored to address the operational and management requirements of IT product and service firms, as well as corporate IT divisions. This system significantly enhances essential IT business processes, leading to improved profitability and overall performance. One of Alert's key advantages is its ability to manage Projects, Resources, Time, and ad hoc Support demands in real-time. It offers an all-encompassing system that oversees the complete project life cycle, from the initial customer inquiry through to delivery and billing processes. At the core of Alert's functionality are the projects, orchestrating all related activities, whether primary or supportive. Additionally, Alert can be implemented as an enterprise-wide system that efficiently handles multiple, distinct companies or as a solution for a single organization. Notably, Alert supports multi-currency transactions, enabling each company to operate using its preferred local currency while engaging with clients in various foreign currencies. This flexibility ensures that businesses can cater to a global audience without financial constraints. Furthermore, with its robust features, Alert empowers organizations to streamline workflows and optimize resource allocation across different projects.

Description

NetSuite SRP delivers an all-encompassing Services Resource Planning solution that caters to the needs of an entire services organization. This platform integrates Customer Relationship Management, Professional Services Automation, and accounting/Enterprise Resource Planning features, effectively managing the entire bid-to-bill process through a robust Software-as-a-Service suite. By utilizing NetSuite SRP, businesses can expedite project completion, ensure precise invoicing, and shorten accounts receivable cycles, ultimately enhancing cash flow and reducing the risk of revenue loss. With this solution, you obtain real-time visibility and control over your business operations, from the initial identification of opportunities to project execution, invoicing, and revenue recognition, all while minimizing the need for redundant data entry and costly system management. Additionally, NetSuite SRP streamlines workflows and fosters improved collaboration across departments, driving overall efficiency and productivity within the organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Rayven No 
Toucan No 
ZoneBilling No 

Integrations

Rayven Yes 
Toucan Yes 
ZoneBilling Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Vital Business Solutions

Founded

1996

Country

Australia

Website

www.alertit.com

Vendor Details

Company Name

NetSuite

Founded

1998

Country

United States

Website

www.netsuite.com

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management No 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation No 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Resource Management

Capacity Management No 
Data Visualization No 
Demand Forecasting No 
Drag & Drop No 
Employee Scheduling No 
Filtered Search No 
Resource Allocation No 
Skills Tracking No 
Utilization Management No 

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