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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We transform your data into actionable insights. The AutoAlert platform, equipped with behavior-predicting capabilities, pinpoints customers who are ready for an upgrade right now. AlertMiner synthesizes thousands of customer metrics into a comprehensive overview, facilitating a clear engagement strategy. The predictive analytics score highlights your top opportunities, while straightforward alerts explain the reasons behind them. With dynamic phone scripts, making calls becomes effortless. As pioneers, AutoAlert introduced the automotive sector's first Customer Experience Management (CXM) platform and is committed to "Building for the Future" as a frontrunner in automotive intelligence software. AlertMiner identifies which customers are most likely to make a purchase today, maximizing profit for car dealerships. Designed for simplicity, the AutoAlert platform accommodates all dealership departments, fostering collaboration around data to enhance sales and service opportunities and deliver a seamless customer experience. Furthermore, AutoAlert stands at the forefront of innovative data-mining software solutions, dedicated to nurturing customer relationships and enhancing loyalty within the automotive industry. This commitment not only benefits dealerships but also enriches the overall customer journey.

Description

Enhance customer loyalty by focusing on service drive retention. The Driver’s Advocate System simplifies customer retention by offering a tailored and rewarding experience, which encourages increased interaction with your dealership. This system includes a service scheduler that sends direct, mileage-based messages for service and maintenance reminders. Additionally, it features a loyalty point tracker that allows customers to redeem points for discounts on dealership services or as a contribution toward their next vehicle purchase from the same dealership. It also boasts a theft tracker that notifies users if their vehicle is moved while unattended, a user-friendly fuel finder, and many other valuable tools! The Driver’s Advocate System is compatible with both Apple and Android devices, making it accessible to a wide range of users. To get started, simply visit your device's app store and search for the “Maintain Auto” app.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Volie Yes 
mScanAPI® Yes 

Integrations

Volie No 
mScanAPI® No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AutoAlert

Country

United States

Website

www.AutoAlert.com

Vendor Details

Company Name

EFG Companies

Founded

1977

Country

United States

Website

www.efgcompanies.com/products/drivers-advocate/

Product Features

Data Mining

Data Extraction No 
Data Visualization No 
Fraud Detection No 
Linked Data Management No 
Machine Learning No 
Predictive Modeling No 
Semantic Search No 
Statistical Analysis No 
Text Mining No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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