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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We offer a tailored, bilingual call answering service that operates around the clock, every day of the year, featuring services such as message taking, call forwarding, customer support, appointment scheduling, and more. Our specialized answering service for law firms is adept at screening prospective clients according to your specifications, ensuring they are either qualified for your services or appropriately redirected. The legal intake professionals within our lawyer answering service manage leads from the very first interaction all the way to an e-signed agreement, seamlessly integrating this information into your CRM or case management system. Our solutions are designed to transform website visitors into viable cases while maintaining communication with clients on their terms. Additionally, we effectively respond to high volumes of leads generated from television, radio, and online advertising through our superior processes and solutions. With a live answering service staffed by skilled intake specialists in the legal sector, we promptly address all incoming and outgoing leads for your law practice, ensuring nothing slips through the cracks. This comprehensive approach allows law firms to enhance their client engagement and streamline their operations effectively.

Description

Datascribe Virtual Office provides an unparalleled secretarial support system where cutting-edge technology seamlessly integrates with vital information. Our virtual office services grant you access to a dedicated team of virtual legal assistants who are ready to manage your incoming and outgoing work requests exclusively. These skilled legal assistants are expertly trained to address legal inquiries and coordinate appointments with your firm, simultaneously fostering business opportunities. With a team of highly qualified legal professionals available at all times, you can rely on our virtual support services to ensure you never miss a crucial late-night call that requires your legal expertise. Our virtual assistants possess specialized knowledge in medico-legal matters, particularly in personal injury and medical malpractice cases. Engaging their services means you have the equivalent of an attorney or medical expert at your disposal, ready to assist with your prospective clients' needs and concerns. This level of support not only enhances client relations but also streamlines your firm's operations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer Yes 
Assembly Neos Yes 
Captorra Yes 
Clio Yes 
Filevine Yes 
GrowPath Yes 
Law Ruler Yes 
Lead Docket Yes 
Litify Yes 
Salesforce Yes 
SmartAdvocate Yes 
Zapier Yes 

Integrations

8am CasePeer No 
Assembly Neos No 
Captorra No 
Clio No 
Filevine No 
GrowPath No 
Law Ruler No 
Lead Docket No 
Litify No 
Salesforce No 
SmartAdvocate No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alert Communications

Founded

1965

Country

United States

Website

www.alertcommunications.com

Vendor Details

Company Name

Datascribe Technologies

Country

United States

Website

www.datascribelpo.com/services/virtual-office/

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