Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer a tailored, bilingual call answering service that operates around the clock, every day of the year, featuring services such as message taking, call forwarding, customer support, appointment scheduling, and more. Our specialized answering service for law firms is adept at screening prospective clients according to your specifications, ensuring they are either qualified for your services or appropriately redirected. The legal intake professionals within our lawyer answering service manage leads from the very first interaction all the way to an e-signed agreement, seamlessly integrating this information into your CRM or case management system. Our solutions are designed to transform website visitors into viable cases while maintaining communication with clients on their terms. Additionally, we effectively respond to high volumes of leads generated from television, radio, and online advertising through our superior processes and solutions. With a live answering service staffed by skilled intake specialists in the legal sector, we promptly address all incoming and outgoing leads for your law practice, ensuring nothing slips through the cracks. This comprehensive approach allows law firms to enhance their client engagement and streamline their operations effectively.
Description
In 2020, your firm adapted its operations to meet the evolving expectations of clients who desire a seamless experience akin to using their iPhone and a level of predictability comparable to their Netflix subscriptions. ClientRock provides your firm with the tools necessary to offer an exceptional client experience, ensuring they will continue to recommend your services for years to come. The intake process serves as your opportunity to create a positive first impression, and you should avoid complicating the beginning of this journey. By utilizing ClientRock, you can easily schedule appointments, gather client information, collect payment details, and secure signed fee agreements through a streamlined and customizable process. While scheduling consultations is important, what follows is equally crucial. With just a single click, ClientRock transforms these consultations into formal engagements, eliminating the need for you to spend time and energy following up with clients to finalize fee agreements, as the system will automatically send them reminders on your behalf. This ensures that you can focus on providing exceptional legal services without the worry of administrative follow-ups.
API Access
Has API
No
API Access
Has API
No
Integrations
Clio
Yes
8am CasePeer
Yes
8am LawPay
No
Assembly Neos
Yes
Back Office Betties
No
Captorra
Yes
Chat Agents
No
Filevine
Yes
Google Workspace
No
GrowPath
Yes
Integrations
Clio
Yes
8am CasePeer
No
8am LawPay
Yes
Assembly Neos
No
Back Office Betties
Yes
Captorra
No
Chat Agents
Yes
Filevine
No
Google Workspace
Yes
GrowPath
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$75 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alert Communications
Founded
1965
Country
United States
Website
www.alertcommunications.com
Vendor Details
Company Name
ClientRock
Founded
2017
Country
United States
Website
clientrock.com
Product Features
Product Features
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
No
Client Management
No
Communication Tracking
No
Conflict Management
No
Corporations
No
Court Management
No
Discovery Management
No
Docket Management
No
Document Management
No
Expense Tracking
No
Government
No
Law Firms
No
Records Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No