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Description
Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.
Description
Helical Insight is an open-source framework for business intelligence that utilizes natural language processing and machine learning, featuring an integrated workflow engine. This platform includes a variety of capabilities such as an in-memory processing engine, functionalities for email scheduling, alerting, notifications, and compatibility with mobile and cloud environments, alongside support for big data and a self-service reporting interface. With more than 360 APIs available, Helical Insight offers significant flexibility, allowing users to create custom workflows through its built-in engine by triggering APIs. Additionally, the framework supports extensive XML configuration files and provides placeholders for incorporating HTML, CSS, and JavaScript for personalized customization. Being an open-source solution means you can access a highly comprehensive business intelligence tool at a minimal cost. If you're interested, we invite you to contact us for more details on the product's features, unique advantages compared to other BI solutions, and opportunities for a demo using your own datasets. Your business could greatly benefit from the insights Helical Insight has to offer, making it a smart investment for data-driven decision-making.
API Access
Has API
API Access
Has API
Integrations
Invarosoft
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Invarosoft
Founded
2017
Country
United States
Website
www.invarosoft.com/alertcentric/
Vendor Details
Company Name
Helical IT Solutions
Founded
2012
Country
India
Website
helicaltech.com/products/helical-insight-open-source-bi/
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics