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Description

As governments increasingly implement public-warning systems to inform citizens during critical situations, mobile phones serve as an optimal tool for dissemination. Enghouse Networks presents the Alert Broadcast Centre (ABC) as their solution for effective wireless public alerting, which facilitates the geo-targeted and widespread distribution of emergency notifications to mobile users through various channels, including Cell Broadcast, SMS, Push Notifications, MMS, and USSD. Furthermore, it supports all standard interfaces that enable authorities to launch alert campaigns, such as CAP, CMAS, and WPAS, while easily integrating additional options as needed. Depending on the chosen architecture for a country's alerting framework, the Alert Broadcast Centre can be provided either as a centralized solution for the national authority or as a service for operators of public wireless networks, aiding them in fulfilling their legal obligations for both national and local alerts. In addition to emergency alerts, the Alert Broadcast Centre is capable of managing the configuration and scheduling of commercial messaging campaigns, making it a versatile tool for various communication needs. This adaptability ensures that organizations can leverage the system for both safety and marketing purposes.

Description

During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CivicPlus 311 CRM System

Integrations

CivicPlus 311 CRM System

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enghouse Networks

Founded

1984

Country

Canada

Website

enghousenetworks.com

Vendor Details

Company Name

CivicReady

Founded

2001

Country

United States

Website

www.civicplus.com

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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