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Description
Alemba Service Manager is an ITIL-aligned IT Service Management Tool that focuses on the fulfilment of requests. Alemba Service Manager, with its 25-year heritage, allows users to respond quickly to the demands of business by reducing time for request fulfilment by using automated workflow integration.
Alemba's unique price model takes into consideration different levels of participation within your organization. It offers an interface for all types of users.
Alemba has a strong consulting background, unrivalled experience in the Service Management Market, and a focus on customer satisfaction. This makes it ideally positioned to deliver an end-to-end Service Management Project within your organization.
Description
Your company faces its own challenges. Each structure and process is managed by you. You have your own expectations about IT documentation. i-doit supports this uniqueness and flexibility. The software adapts to meet your needs. This applies to all companies, including international corporations. There is no "off-the-shelf" solution. You can adapt your documentation to meet your needs. You save money and get a professional solution. It would be wonderful if you could keep all the technical documentation and administrative information together for each property. It would make it easy to store invoices and contracts as part of your IT documentation. They are always available. i-doit goes beyond IT documentation. Connect all departments within your company. Accounting benefits from your documentation, just like IT and facility administration. Your vehicle fleet software is no longer required. You can also implement Enterprise Service Management.
API Access
Has API
API Access
Has API
Integrations
Azure DevOps
HubSpot CRM
HubSpot Customer Platform
Jira
Lansweeper
Microsoft 365 Copilot
Microsoft Entra ID Protection
Microsoft Intune
Microsoft Power Platform
Microsoft SharePoint
Integrations
Azure DevOps
HubSpot CRM
HubSpot Customer Platform
Jira
Lansweeper
Microsoft 365 Copilot
Microsoft Entra ID Protection
Microsoft Intune
Microsoft Power Platform
Microsoft SharePoint
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$461.02 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alemba
Founded
2007
Country
United Kingdom
Website
alemba.com
Vendor Details
Company Name
synetics
Founded
1996
Country
Germany
Website
www.i-doit.com
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
