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Description
Alemba Service Manager is an ITIL-aligned IT Service Management Tool that focuses on the fulfilment of requests. Alemba Service Manager, with its 25-year heritage, allows users to respond quickly to the demands of business by reducing time for request fulfilment by using automated workflow integration.
Alemba's unique price model takes into consideration different levels of participation within your organization. It offers an interface for all types of users.
Alemba has a strong consulting background, unrivalled experience in the Service Management Market, and a focus on customer satisfaction. This makes it ideally positioned to deliver an end-to-end Service Management Project within your organization.
Description
Synoptek stands out as the pioneering global Managed Experience Provider (MxP™), offering comprehensive IT and digital transformation solutions that ensure technology aligns with business goals. Utilizing its innovative aiXops™ platform, Synoptek delivers a range of services including advisory, integration, and AI-driven management across four essential areas: Cloud & Agile Infrastructure, Business Applications & Platforms, Customer & Employee Experience, and Cybersecurity. Through its global 24/7 delivery and extensive industry knowledge, the company employs a holistic approach that spans from strategy to operations. By partnering with organizations, Synoptek enables them to lessen their operational challenges, speed up their transformation journey, and continuously enhance their digital capabilities, ensuring they stay competitive in an ever-changing environment. This commitment to excellence positions Synoptek as a trusted ally in navigating the complexities of modern technology landscapes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Avaya Experience Platform
Azure DevOps
HubSpot Customer Platform
Jira
Lansweeper
Microsoft 365 Copilot
Microsoft Entra ID Protection
Microsoft Power Platform
Microsoft Project
Microsoft SharePoint
Integrations
Avaya Experience Platform
Azure DevOps
HubSpot Customer Platform
Jira
Lansweeper
Microsoft 365 Copilot
Microsoft Entra ID Protection
Microsoft Power Platform
Microsoft Project
Microsoft SharePoint
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alemba
Founded
2007
Country
United Kingdom
Website
alemba.com
Vendor Details
Company Name
Synoptek
Founded
2001
Country
United States
Website
synoptek.com
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Alternatives
Alternatives
No Alternatives
