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support

Description

Effortlessly provide your employees with instant answers through a customized chatbot that utilizes your content from Google Driveᵀᴹ, Notion, and over a hundred other sources, allowing you to seamlessly incorporate your company documents into the system. This straightforward setup requires just a one-time effort, enabling your team to pose questions directly within Slack. Albus will diligently sift through your organizational documents to deliver the most pertinent answers. As usage of Albus grows, it will enhance its learning capabilities and refine its responses, thereby increasing its effectiveness over time. Designed for user-friendliness, Albus allows your team to obtain information without any complications, facilitating real-time question-and-answer interactions. This advancement removes the need for tedious searches through internal documentation or the wait associated with colleague responses to emails. By streamlining access to information, Albus significantly boosts productivity and operational efficiency. It is particularly adept at addressing many of the routine queries that arise daily within your team, ensuring a smoother workflow overall. Additionally, the implementation of Albus fosters a culture of quick communication and knowledge sharing in your organization.

Description

Engage with comments on posts from various social media platforms while also streamlining customer support through chatbots on channels such as Facebook Messenger and Instagram Direct and Stories. Your entire staff can field inquiries via WhatsApp without needing to exchange phone numbers. By implementing a chatbot, you can efficiently manage service and transactional interactions. This chatbot is accessible around the clock on your website, social media, and WhatsApp, initiating conversations and directing inquiries to the appropriate team. AsisteClick is a cloud-based solution that enables you to assist customers and address their concerns at any time, regardless of their preferred communication channel. Automate as much as 80% of your interactions across your website, Facebook, Messenger, Instagram, and WhatsApp with our intelligent chatbots, ensuring that every significant conversation is addressed by a human representative in real-time. Additionally, AsisteClick simplifies the process for sales and marketing teams to arrange meetings, demonstrations, and presentations through scalable chatbots designed to enhance productivity. This comprehensive approach not only improves customer satisfaction but also optimizes workflow efficiency across your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Facebook Messenger No 
Google Drive Yes 
Instagram No 
Jira Yes 
Microsoft Teams Yes 
Notion Yes 
Slack Yes 
WhatsApp No 

Integrations

Facebook Yes 
Facebook Messenger Yes 
Google Drive No 
Instagram Yes 
Jira No 
Microsoft Teams No 
Notion No 
Slack No 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$6.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Springworks

Country

United States

Website

www.springworks.in/albus/

Vendor Details

Company Name

AsisteClick

Founded

2016

Country

Argentina

Website

www.asisteclick.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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