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Description

Alarm Center® from Security Information Systems Inc. is a sophisticated monitoring and integration solution tailored for the security sector, offering comprehensive central alarm and data management with flexible configurations suitable for individual users, peer networks, enterprises, and global systems. This software acts as a hub for managing alarm signals, seamlessly integrating various physical and digital security measures, sensors, and older technologies into a cohesive platform. It facilitates compatibility with over 85 receiver types through the Universal Data Integration System (UDIS), which converts data into a standardized XML format to enhance monitoring, dispatching, and response capabilities, thus boosting operational effectiveness and minimizing response times. The scalable design of Alarm Center allows it to adapt to growth and different deployment sizes while providing user-friendly and intuitive interfaces across its modules, ensuring that users can navigate the system with ease. This combination of features not only enhances security operations but also positions organizations to respond more effectively to incidents.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Avigilon No 
Bosch Essential Video Analytics No 
Calipsa No 
Dahua No 
Eagle Eye Networks No 
Genetec Security Center No 
Hikvision No 
Honeywell Active Alert No 
IDenticard No 
Microsoft Entra ID No 
Microsoft Teams No 
Polarion REQUIREMENTS No 
Scylla No 
ServiceNow No 
ShotSpotter No 
Slack No 
VCA No 
Veoci No 
Zendesk No 

Integrations

Amazon Web Services (AWS) Yes 
Avigilon Yes 
Bosch Essential Video Analytics Yes 
Calipsa Yes 
Dahua Yes 
Eagle Eye Networks Yes 
Genetec Security Center Yes 
Hikvision Yes 
Honeywell Active Alert Yes 
IDenticard Yes 
Microsoft Entra ID Yes 
Microsoft Teams Yes 
Polarion REQUIREMENTS Yes 
Scylla Yes 
ServiceNow Yes 
ShotSpotter Yes 
Slack Yes 
VCA Yes 
Veoci Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$150 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Security Information Systems

Founded

1987

Country

United States

Website

www.securitysoftware.com

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management No 
Investigation Management No 
Multiple Alarm Queues No 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

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