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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Alanna serves as a virtual closing assistant for title companies, showcasing intelligence, resourcefulness, and a constant willingness to assist. Available around the clock, she addresses both general inquiries and file-specific questions every day of the year. She efficiently opens new orders in production systems such as ResWare, SoftPro, and RamQuest, also providing 24/7 availability. Additionally, Alanna generates buyer and seller net sheets along with closing cost estimates at any time. She collects and processes essential seller and buyer information while proactively reaching out with text messages to all transaction parties. Alanna also supports mass text message marketing campaigns aimed at post-closing marketing, client retention, and acquiring new business opportunities. Acting as a brand ambassador, she guides consumers through the title process, making her a crucial part of the client-service team. You can even customize her appearance and style to align with your business identity! While no title agency can respond to every routine client question instantaneously, Alanna can effortlessly handle both file-based and general inquiries via text or web chat, thereby enhancing overall client satisfaction. This seamless integration into your operations makes Alanna an invaluable asset.

Description

SMS TitleExpress provides a comprehensive integration of title and settlement operations, ensuring that information flows effortlessly from order entry to the preparation of HUD-1, Closing Disclosure, or Settlement Statements, as well as through policy production, check issuance, escrow account reconciliation, and management reporting. With four adaptable solutions available, users can choose only the features that best suit their needs, including options for Settlement, title document Production, a complete Professional title and closing package, and a premium Enterprise solution that encompasses document scanning, tailored management reporting, and online transaction oversight. Each TitleExpress solution is meticulously crafted and supported by industry experts with substantial experience in the title sector, ensuring an unparalleled level of customer service and training. This commitment to excellence makes SMS TitleExpress a leading choice for those seeking efficient title and settlement solutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1295 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alanna.ai

Founded

2019

Country

United States

Website

www.alanna.ai/

Vendor Details

Company Name

First American Professional Real Estate Services

Founded

1993

Country

United States

Website

www.iwanttss.com/Solutions/TitleExpress

Product Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

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