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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dealing with customers can be challenging, but Akita simplifies the process by serving as a centralized hub for all your customer information, activities, and performance metrics. Experience the benefits of an engaged, healthy, and expanding customer base by giving us a try. With Akita, you can establish limitless alerts for your customers, allowing you to promptly address any risks of churn or opportunities for upselling. Additionally, Akita empowers you to form robust customer segments, which enables you to customize your Customer Success strategies to cater to the distinct needs of each client. You can initiate automated workflows based on customer behaviors or specific attributes, and seamlessly create tasks and send communications right from your email inbox. By automating your Customer Success processes, you can free up valuable time to focus on more impactful tasks. The Customer Success planner offered by Akita facilitates the creation, scheduling, and management of your tasks through a streamlined interface, enhancing your daily operations. Moreover, Akita stands out in the market with its advanced Customer Health Scoring, providing you with quick insights into the status of each customer, ensuring you are always informed and proactive in your approach. Ultimately, Akita is designed to enhance your customer relationship management significantly.

Description

Simple. Secure. Seamless. It's so much more than a CRMMS. It is simple enough to use by everyone in your team. It is powerful enough to manage asset management, maintenance management and capital management, as well as facility condition assessments and inspections, all in one secure system. AkitaBox allows you to centralize, manage and track all your facilities data digitally. Your paper floor plans can be transformed into interactive digital maps in 2D with pins that show the location of every asset. All information is available from your iPad in the field. With easy-to-understand dashboards and analytics, you can gain unprecedented insight into the behavior of your facilities. You can see what's happening in your buildings, from the boiler room to boardroom, with up-to-the minute accurate data. Take a look at the future of facilities management. We would love to show your place!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Brevo
FreeAgent
Freshdesk
Harvest
Insightly
Intercom
Jotform
Kommo
LiveAgent
Mailchimp
MailerLite
Mailjet
Procore
SatisMeter
Smartsheet
SurveyMonkey Enterprise
Xero
Zendesk Sell
Zoho Books

Integrations

ActiveCampaign
Brevo
FreeAgent
Freshdesk
Harvest
Insightly
Intercom
Jotform
Kommo
LiveAgent
Mailchimp
MailerLite
Mailjet
Procore
SatisMeter
Smartsheet
SurveyMonkey Enterprise
Xero
Zendesk Sell
Zoho Books

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Akita

Founded

2014

Country

Ireland

Website

www.akitaapp.com

Vendor Details

Company Name

AkitaBox

Founded

2015

Country

United States

Website

home.akitabox.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

BIM

2D Drawing
3D Modeling
Change Management
Collaboration
Conflict Tracking
Design Modeling
Document Management
For Facility Management
Mobile Access
Scheduling

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

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Alternatives

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