Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Allow your customer service teams to manage account deletions, alter email addresses, process refunds, and more. Equip your customer success team with the ability to set up accounts for new clients. Ensure that the knowledge of how to execute that script you developed is not limited to just you. It’s important to have a system in place where critical actions receive approval from a manager or administrator before they are carried out. Streamline the process of generating daily reports and other recurring tasks without the hassle of managing cron jobs or Airflow. Initiate data backfills and other extended operations while receiving notifications upon their completion. Move past basic security measures by implementing thorough audit logs that track who performed each action, allowing you to remain informed and eliminate any uncertainty. Grant colleagues access as needed and enforce signoff for actions that involve sensitive information. Facilitate notifications, request approvals, and run operational scripts seamlessly within Slack. By doing so, you can ensure both security and efficiency in your operations. Implementing these practices not only enhances accountability but also fosters a collaborative work environment.
Description
The Healthcheck and Runbook Optimizer empowers IT Administrators to effortlessly track server health and execute informed recovery measures through tailored Runbooks. This robust suite features HCL Workload Automation, HCL Clara, and HCL HERO, which collectively streamline operations. By minimizing manual tasks and reducing server downtime, HCL HERO significantly enhances IT operational efficiency across organizations. This tool seamlessly merges centralized application monitoring with runbook automation, providing a unified access point to identify misconfigurations, performance issues, or infrastructure challenges across various environments. Users gain instant insights into the current situation and specific actions required through a clear, visually appealing dashboard. Furthermore, HCL HERO simplifies the integration of a runbook library, allowing for personalized monitoring and key performance indicators (KPIs), ensuring that administrators can respond swiftly to any emerging issues. Overall, the solution serves as a comprehensive tool for optimizing IT management and operational responsiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
Mailgun
Yes
MongoDB
Yes
MySQL
Yes
PostgreSQL
Yes
SendGrid
Yes
Integrations
Mailgun
No
MongoDB
No
MySQL
No
PostgreSQL
No
SendGrid
No
Pricing Details
$10 per user per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Airplane
Founded
2021
Country
United States
Website
www.airplane.dev/
Vendor Details
Company Name
HCLSoftware
Founded
1991
Country
India
Website
www.hcltechsw.com/products/hero
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No