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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence. Key features include: * Unattended Remote Access * Security Policy Implementation * Group Management Capabilities * Black Screen Mode for Privacy * Remote Input Method Functionality * Voice Call and Chat Options * Screen Sharing Abilities * Gesture Tutorials for User Assistance * File Transfer Capabilities In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.

Description

VeltoDesk is a remote desktop tool that enables users to connect to and operate another Windows machine for both remote assistance and unattended access. With the application, individuals can easily initiate a session without the need for a user account or traditional installation by simply executing the program and inputting the ID and password of the remote device. This software offers features such as attended support sessions, secure unattended access with password protection, file transfer capabilities, a favorites list for easy access, and an address book for managing connections. It is designed to cater to IT support specialists, managed service providers, small enterprises, and individuals who wish to help others with their computers or remotely access their own. According to the provider, VeltoDesk is available free of charge for both personal and business use. Additionally, its connection process is engineered to seamlessly navigate through routers and firewalls, eliminating the need for users to set up port forwarding, thus simplifying the remote access experience. This makes it a practical solution for a variety of users looking for efficient remote support options.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199/seat/year
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free for personal and commercial use, with no time limit, subscription, or per-seat fees.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sand Studio

Founded

2011

Country

Singapore

Website

www.airdroid.com

Vendor Details

Company Name

VeltoDesk

Founded

2026

Country

Italy

Website

veltodesk.com/en

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

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