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Description
AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence.
Key features include:
* Unattended Remote Access
* Security Policy Implementation
* Group Management Capabilities
* Black Screen Mode for Privacy
* Remote Input Method Functionality
* Voice Call and Chat Options
* Screen Sharing Abilities
* Gesture Tutorials for User Assistance
* File Transfer Capabilities
In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.
Description
Revolutionize your sales approach with the exclusive platform designed for recruiting remote sales professionals, overseeing and managing your team, tracking results, and evaluating success. This allows you to have an “in-house” team that operates remotely. With a flexible model that entails no commitments, no minimum requirements, and no lengthy contracts, scaling your team becomes a straightforward process. Unlike standard talent platforms, Overpass is dedicated solely to remote sales representatives with expertise across more than 100 industries. This specialization leads to quicker hiring processes, reduced training times, increased representative retention, and a healthier profit margin. Through a single web-based application, your remote team can access leads, follow scripts, make calls, send emails, and report their results—all without the need to invest heavily in calling infrastructure. This system enhances accountability while boosting profitability. Moreover, using your web browser, you can conduct live call monitoring and give feedback in real-time or post-call, facilitating continuous training and improvement. No matter where your remote team members are situated, you maintain complete control over their activities and performance. This innovative approach empowers you to adapt swiftly to market demands while maximizing your sales potential.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$199/seat/year
Free Trial
Free Version
Pricing Details
$160 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sand Studio
Founded
2011
Country
Singapore
Website
www.airdroid.com
Vendor Details
Company Name
Overpass
Founded
2014
Country
United States
Website
www.overpass.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback