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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence. Key features include: * Unattended Remote Access * Security Policy Implementation * Group Management Capabilities * Black Screen Mode for Privacy * Remote Input Method Functionality * Voice Call and Chat Options * Screen Sharing Abilities * Gesture Tutorials for User Assistance * File Transfer Capabilities In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.

Description

Revolutionize your sales approach with the exclusive platform designed for recruiting remote sales professionals, overseeing and managing your team, tracking results, and evaluating success. This allows you to have an “in-house” team that operates remotely. With a flexible model that entails no commitments, no minimum requirements, and no lengthy contracts, scaling your team becomes a straightforward process. Unlike standard talent platforms, Overpass is dedicated solely to remote sales representatives with expertise across more than 100 industries. This specialization leads to quicker hiring processes, reduced training times, increased representative retention, and a healthier profit margin. Through a single web-based application, your remote team can access leads, follow scripts, make calls, send emails, and report their results—all without the need to invest heavily in calling infrastructure. This system enhances accountability while boosting profitability. Moreover, using your web browser, you can conduct live call monitoring and give feedback in real-time or post-call, facilitating continuous training and improvement. No matter where your remote team members are situated, you maintain complete control over their activities and performance. This innovative approach empowers you to adapt swiftly to market demands while maximizing your sales potential.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199/seat/year
Free Trial
Free Version

Pricing Details

$160 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sand Studio

Founded

2011

Country

Singapore

Website

www.airdroid.com

Vendor Details

Company Name

Overpass

Founded

2014

Country

United States

Website

www.overpass.com

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

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