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Description
AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence.
Key features include:
* Unattended Remote Access
* Security Policy Implementation
* Group Management Capabilities
* Black Screen Mode for Privacy
* Remote Input Method Functionality
* Voice Call and Chat Options
* Screen Sharing Abilities
* Gesture Tutorials for User Assistance
* File Transfer Capabilities
In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.
Description
MacDroid allows you to transfer music, photos, videos and folders between your Mac computer and Android phone. MacDroid also allows you to edit files while on the move, without having them stored on your computer. This saves a lot of space. Simply connect your device with a USB cable or Wi-Fi to a Mac.
MacDroid might seem complicated or require prior tech knowledge, such as when you use android file transfer for macOS. Not at all! These are the steps to ensure that your phone and computer are communicating. You must ensure that the cable you use is genuine and reliable. Next, go to the MacDroid menu and select Devices.
Then, choose your Android phone. MacDroid will present you with three options. If MTP is not available, you will choose ADB or Wi-Fi. Follow the steps on the screen to continue.MacDroid allows you to transfer music, photos, videos and folders between your Mac computer and Android phone. MacDroid also allows you to edit files while on the move, without having them stored on your computer. This saves a lot of space. Simply connect your device with a USB cable or Wi-Fi to a Mac.
MacDroid might seem complicated or require prior tech knowledge, such as when you use android file transfer for macOS. Not at all!
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
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Pricing Details
$199/seat/year
Free Trial
Free Version
Pricing Details
$1.67 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sand Studio
Founded
2011
Country
Singapore
Website
www.airdroid.com
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2018
Country
United States
Website
www.macdroid.app/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
File Sharing
Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management