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Description
Aigency operates as an innovative agentic commerce platform that creates a parallel version of your store on your own domain (ai-yourbrand-com), designed to engage with shoppers directed by AI assistants such as ChatGPT, Gemini, Claude, and Perplexity. Instead of merely landing on a static webpage, the incoming traffic is directed into an interactive conversation that addresses the specific inquiries regarding products, pricing, and sizing that both shoppers and AI systems tend to have, ensuring that the purchasing process remains on your site and adheres to your preferred guidelines.
Functioning seamlessly in the background, our system comprises agents that systematically crawl, organize, render, monitor, and facilitate transactions alongside your existing store; this means no need for re-platforming or migration, with implementation taking just a few days. Additionally, a robust control and policy engine governs the capabilities of these agents, establishing clear rules about what they can recommend, what must be avoided in responses, and how they direct shoppers through the purchasing journey. Each inquiry answered by the agent generates valuable demand data that remains outside the purview of ChatGPT, providing insights into consumer behavior and preferences.
To get started, potential clients can take advantage of a complimentary scan at aigency.ai, which reveals where ChatGPT is already directing traffic towards their store and what those visitors encounter upon arrival. This initial analysis can serve as a valuable tool for businesses looking to optimize their engagement with AI-driven shoppers.
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$ 97 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aigency
Founded
2025
Country
United States
Website
www.aigency.ai
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management