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Description
The Aiello Voice Translator (AVT) is an innovative AI-based tool tailored to overcome language obstacles in the hospitality sector. Capable of translating swiftly in 75 different languages, AVT facilitates effective communication between hotel staff and guests from around the globe. Its user-friendly push-to-talk feature eliminates the need for complicated setups, making it ideally suited for various scenarios, including check-in processes and urgent inquiries.
In addition to its translation capabilities, AVT enriches operational efficiency by providing management with insights derived from analyzing anonymous conversation transcripts, enabling the tracking of language usage patterns and service-related discussions. With its scalable design and straightforward deployment, AVT effectively narrows communication divides, fosters greater trust among guests, and empowers hospitality establishments to provide exceptional and universally accessible service experiences. This comprehensive approach not only enhances guest satisfaction but also positions hotels as leaders in inclusivity and customer care.
Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Alorica
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt