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Description
AiBotick is an innovative cloud-driven platform designed to automate customer interactions via the WhatsApp Business API, catering specifically to the needs of businesses in areas such as communication, marketing, support, and sales.
Its features encompass:
- Campaigns for broadcasting messages on WhatsApp
- A sophisticated multi-layer chatbot construction tool
- A system for live chat that supports multiple agents
- Integrations with CRM and APIs
- E-commerce capabilities on WhatsApp
- Collection of payments
- Automation of workflows
- A unified team inbox
- Comprehensive analytics and reporting tools
By utilizing AiBotick, businesses can enhance their customer engagement, streamline their support processes, and effectively scale their communication efforts through WhatsApp, thus creating a more efficient operational environment. Additionally, this platform offers valuable insights, enabling companies to refine their strategies and improve overall performance.
Description
Enhance your communication strategies, organize your data, and establish a personalized platform to elevate customer interactions with both human agents and chatbots. You can deploy various agents to handle conversations on WhatsApp, Facebook Messenger, and Instagram comments, allowing for a seamless customer experience. Gain insights into conversation flows, monitor average response times, and assess the quality of replies provided by your agents. Our chatbots, designed to meet your specific requirements, ensure round-the-clock customer support. By facilitating real-time interactions, you can boost conversions and increase sales. Offer prompt assistance through the channels your customers prefer while efficiently managing order processing, whether through your agents or our specially crafted chatbots. With Hibot, you only need a single WhatsApp line, and you can have as many agents as you require to address user inquiries simultaneously. Moreover, Hibot's intelligent conversation balancing system ensures that the most available agent is always assigned to meet your client's needs efficiently. This comprehensive approach not only improves customer satisfaction but also streamlines your operational workflow.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
₹2,500/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AiBotick Solutions
Founded
2024
Country
India
Website
aibotick.com
Vendor Details
Company Name
Sofka Technologies
Country
Colombia
Website
hibotchat.com/en/home/
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management