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Average Ratings 0 Ratings

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Description

AiBotick is an innovative cloud-driven platform designed to automate customer interactions via the WhatsApp Business API, catering specifically to the needs of businesses in areas such as communication, marketing, support, and sales. Its features encompass: - Campaigns for broadcasting messages on WhatsApp - A sophisticated multi-layer chatbot construction tool - A system for live chat that supports multiple agents - Integrations with CRM and APIs - E-commerce capabilities on WhatsApp - Collection of payments - Automation of workflows - A unified team inbox - Comprehensive analytics and reporting tools By utilizing AiBotick, businesses can enhance their customer engagement, streamline their support processes, and effectively scale their communication efforts through WhatsApp, thus creating a more efficient operational environment. Additionally, this platform offers valuable insights, enabling companies to refine their strategies and improve overall performance.

Description

Enhance your communication strategies, organize your data, and establish a personalized platform to elevate customer interactions with both human agents and chatbots. You can deploy various agents to handle conversations on WhatsApp, Facebook Messenger, and Instagram comments, allowing for a seamless customer experience. Gain insights into conversation flows, monitor average response times, and assess the quality of replies provided by your agents. Our chatbots, designed to meet your specific requirements, ensure round-the-clock customer support. By facilitating real-time interactions, you can boost conversions and increase sales. Offer prompt assistance through the channels your customers prefer while efficiently managing order processing, whether through your agents or our specially crafted chatbots. With Hibot, you only need a single WhatsApp line, and you can have as many agents as you require to address user inquiries simultaneously. Moreover, Hibot's intelligent conversation balancing system ensures that the most available agent is always assigned to meet your client's needs efficiently. This comprehensive approach not only improves customer satisfaction but also streamlines your operational workflow.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

WhatsApp
Facebook
Facebook Messenger
Instagram

Integrations

WhatsApp
Facebook
Facebook Messenger
Instagram

Pricing Details

₹2,500/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AiBotick Solutions

Founded

2024

Country

India

Website

aibotick.com

Vendor Details

Company Name

Sofka Technologies

Country

Colombia

Website

hibotchat.com/en/home/

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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