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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Agniix serves as a browser-based tool designed for WhatsApp sales and follow-ups, catering to independent agents, distributors, field sales personnel, and small enterprises in India, such as those involved in loans, insurance, and real estate. By linking a business number to the official Business API of WhatsApp, Agniix allows users to import contacts who have opted in through CSV or Excel files and create message templates in Hindi or English for approval before launching campaigns targeted at specific leads. The platform provides users with insights into message delivery and read status, ensuring that responding leads are prioritized at the top of a daily follow-up list. Additionally, users can log the outcomes of their interactions, set reminders for future follow-ups, and utilize the WhatsApp chat feature for sending replies, images, or PDF rate cards directly to leads. If a contact responds with "STOP," they are automatically excluded from any future promotional offers. The entire service operates seamlessly through a web browser on both phones and computers, eliminating the need for any app installation. Users will find that the monthly subscription fee is distinct from the messaging charges imposed by Meta for WhatsApp, with billing processed directly to the customer’s account. This streamlined approach not only enhances communication efficiency but also supports small businesses in managing their sales processes effectively.

Description

ChatDesq serves as a messaging platform specifically designed for businesses utilizing WhatsApp to streamline customer interactions in support, marketing, and sales. By consolidating WhatsApp, Instagram, and Facebook Messenger into a unified inbox, it facilitates chat assignment, routing, and collaboration features such as roles, private notes, mentions, and pre-written responses, along with tracking message delivery and read receipts. Teams are empowered to launch campaigns using sanctioned WhatsApp templates tailored to specific customer segments, create no-code chatbot workflows with scheduled follow-ups, and utilize an AI agent that can respond based on a knowledge base while seamlessly transitioning to human agents when necessary. Additionally, the platform includes commerce capabilities like product catalogs, order collection, and payment links directly within chats. ChatDesq also simplifies the onboarding process for the WhatsApp Cloud API, providing a REST API, webhooks, and integration possibilities through Zapier. Its user-friendly browser interface is further enhanced by dedicated apps for iOS and Android, allowing team members to engage in conversations from anywhere, ensuring that no message goes unattended. This comprehensive suite of tools makes ChatDesq an indispensable asset for businesses looking to enhance their communication strategies across multiple channels.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Messenger No 
Instagram No 

Integrations

WhatsApp Yes 
Facebook Messenger Yes 
Instagram Yes 

Pricing Details

₹500/month
Agniix costs ₹500/month, with the first month free. There is no contract, and customers can stop at any time. Meta bills WhatsApp message charges directly to the customer's account at its rates, with no Agniix markup. Approximate rates are ₹1 per marketing message and ₹0.15 per utility message; Meta may change these rates. Agniix is not registered for GST, and prices are final.
Free Trial Yes 
Free Version No 

Pricing Details

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Agniix Labs

Founded

2026

Country

India

Website

agniixlabs.in/

Vendor Details

Company Name

Apporio Infolabs Pvt Ltd

Founded

2014

Country

India

Website

chatdesq.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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