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Description
Agentricks is specifically tailored for automating business processes for MPKBY Agents throughout India. With Agentricks, Agents can manage their monthly and daily responsibilities with remarkable ease. The platform not only facilitates the creation of lots from your Collection entries but also allows for deposits to be made before receiving funds from customers. Preparing a new lot based on previous ones is incredibly simple and can be accomplished in just a few clicks. Agentricks efficiently manages all interactions with the DOP portal, which can often be time-consuming and require considerable patience. Additionally, it comes equipped with crucial reports and analytics that are vital for monitoring cash flow during monthly operations. Users can try a trial version to assess its functionalities before selecting an affordable subscription plan. To get started, you need to download Agentricks by providing a valid email address, as this is where the download link will be sent. The process of downloading and installing the software takes only a few minutes. Upon your first launch, simply click on the New User button located at the bottom of the login screen to get started. This streamlined approach ensures that Agents can quickly set up the application and begin enhancing their workflow effectively.
Description
At its core, Process Shepherd's decision tree and agent scripting features provide agents with systematic, step-by-step guidance through complex workflows, with the added capabilities of integration with external services such as CRM or helpdesk systems. The main goal of this platform is to enhance workflows, fortify compliance, and boost efficiency across contact centers and help desks.
Process Shepherd unfolds workflows into a sequence of steps or questions, navigated one step at a time by agents. This method of partitioned guidance eases the intricacy of managing complex tasks, reducing both the training duration for newcomers and the average time needed for each interaction.
Reduce Agent Onboarding Time by 80%
Trim Ramp Time by 40%
Decrease Average Handling by 30%
API Access
Has API
API Access
Has API
Integrations
Aircall
Freshdesk
Genesys Cloud CX
Salesforce
Zendesk
Zoho CRM
Integrations
Aircall
Freshdesk
Genesys Cloud CX
Salesforce
Zendesk
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$20
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Advait Software Solutions
Founded
2017
Country
India
Website
www.advaitss.co.in/products/agentricks
Vendor Details
Company Name
Process Shepherd
Founded
2022
Country
United States
Website
www.processshepherd.com
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
