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Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
Rethink how your sales and pre-sales teams find up-to date information and provide accurate responses based on company knowledge. Our AI assistant will help you respond to Infosec questionnaires and vendor assessments, as well as RFPs and other forms of communication, 10x faster. You can customize your responses to the industry, region and more of your client. Modify the length and tone of your answers to ensure brand compliance. Customize existing content using our 'AI Rewrite" feature. You'll never need to send a pre-written response again. Stop switching between apps to find information and answers. SiftHub is easy to use and familiar because you can access it from your tooling ecosystem. Our platform adheres strictly to the permissions set by the source application. Our results are updated instantly when permissions are changed.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Aurascape
Confluence
Freshdesk
Gmail
Google Drive
HubSpot CRM
HubSpot Customer Platform
LaunchBrightly
Microsoft OneDrive
Integrations
Salesforce
Aurascape
Confluence
Freshdesk
Gmail
Google Drive
HubSpot CRM
HubSpot Customer Platform
LaunchBrightly
Microsoft OneDrive
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
SiftHub
Country
United States
Website
www.sifthub.io
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis