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Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
Create your own AI sales representative that mimics the top performers on your team, effectively developing, qualifying, and closing sales leads around the clock. Your AI agents will proactively engage with customers before your competitors have the chance, ensuring you stay ahead in the marketplace. You will have access to a dedicated platform designed to build goal-driven AI agents while also allowing you to track their performance seamlessly. The user-friendly analytics interface provides valuable insights into customer behavior, enabling your team to refine their sales techniques based on real-time data. This empowers your sales force with profound knowledge to enhance their skills without the need for extensive developer support, making it easy for them to excel in their roles. The system is consistently updated with the latest features and improvements. Recognizing that every successful sales journey starts with meaningful personal interactions, we address the challenge of sales agents often being overwhelmed with their responsibilities, which can lead to missed opportunities with new leads. With custom-trained AI tailored for seasoned sales teams, this solution integrates smoothly into your existing HubSpot sales workflows, ensuring that you never miss a chance to connect with potential customers.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Aurascape
Facebook Messenger
GPT-4
HubSpot CRM
HubSpot Customer Platform
LaunchBrightly
OpenAI
Salesforce Einstein
Salesforce Life Sciences Cloud
Integrations
Salesforce
Aurascape
Facebook Messenger
GPT-4
HubSpot CRM
HubSpot Customer Platform
LaunchBrightly
OpenAI
Salesforce Einstein
Salesforce Life Sciences Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
SalesAPE.ai
Country
United States
Website
www.salesape.ai/
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis