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Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
Jeeva AI serves as an advanced platform for automating and enhancing sales workflows by engaging potential customers around the clock at their peak readiness to make a purchase. The platform includes capabilities such as lead discovery and enhancement, personalized messaging, intelligent follow-ups, handling objections, and providing contextual briefings prior to meetings. Jeeva's AI diligently searches online resources, social media profiles, and various databases to identify and enrich high-intent leads on a daily basis. It tailors communication to the specific role, challenges, and preferences of each lead, utilizing channels like email and LinkedIn. Timely follow-ups are executed based on the leads' behavior, urgency, and sales progression, while dynamic scripts are employed to address common objections, learning from each interaction. Before scheduled meetings, Jeeva delivers instant briefing documents that outline the prospect's background, their significance, and key points to discuss. Users have the flexibility to choose outreach or engagement strategies that align with their business objectives, allowing for the customization of Jeeva AI to fit distinct workflows. This adaptability empowers sales teams to streamline their processes while ensuring high engagement and relevant communication with prospects.
API Access
Has API
API Access
Has API
Integrations
11x
Agentforce Vibes
ClickLearn
CollectXpert
DDS
Gearset
Journeys
LaunchBrightly
LinkedIn
Model Context Protocol (MCP)
Integrations
11x
Agentforce Vibes
ClickLearn
CollectXpert
DDS
Gearset
Journeys
LaunchBrightly
LinkedIn
Model Context Protocol (MCP)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
Jeeva AI
Founded
2024
Country
United States
Website
www.jeeva.ai/
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis