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ease
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design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele. An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles. Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly. Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.

Description

Elyos AI specializes in creating AI agents tailored for the trades and field service sectors, enabling teams to efficiently manage calls, schedule jobs, confirm appointments, streamline administrative tasks, and expand their operations without the need for additional staff. Unlike standard chatbots, their AI agents are designed specifically for these industries, offering a range of functionalities including customer support, sales assistance, scheduling, appointment reminders, and on-site engineering support. The Out-of-Hours AI Agent ensures that businesses never miss a call, while the Daytime AI Agent acts as a fully autonomous customer service representative, delivering immediate responses with unparalleled efficiency. Additionally, the AI Sales Executive is instrumental in booking leads, following up on quotes, and driving business growth, whereas the Appointment Reminder AI Agent effectively decreases no-show rates by sending daily reminders. The Scheduling AI Assistant takes the hassle out of job bookings by automatically scheduling them at optimal times and locations, and the Field Engineer AI Assistant alleviates the burden of end-of-day paperwork, allowing teams to focus more on their core tasks and less on administrative overhead. Together, these innovative solutions empower businesses to enhance their productivity and customer satisfaction significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CollectXpert
Commusoft
DDS
Gearset
GoHighLevel
Joblogic
LaunchBrightly
Outdoo AI
Propel
SalesWings
Salesforce
Salesforce AgentExchange
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Life Sciences
Salesforce Agentforce Net Zero
Salesforce Einstein
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Personalization
WhatsApp

Integrations

CollectXpert
Commusoft
DDS
Gearset
GoHighLevel
Joblogic
LaunchBrightly
Outdoo AI
Propel
SalesWings
Salesforce
Salesforce AgentExchange
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Life Sciences
Salesforce Agentforce Net Zero
Salesforce Einstein
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Personalization
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/

Vendor Details

Company Name

Elyos

Founded

2023

Country

United Kingdom

Website

elyos.ai/

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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