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Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
ContactSwing is a AI Voice Agent which makes and answers calls like a human. It is a 24/7 AI Calling Solution that does not require a code.
Our intelligent AI-based call system ensures that no inquiry is left unanswered and captures all inbound interest.
Our AI call assistant instantly answers inquiries and sets up appointments, allowing your business to run 24/7.
Our AI Phone Agent automates repetitive tasks such as follow-ups and scheduling, answering FAQs etc., saving time.
ContactSwing AI Agents allow you to:
Answer and make calls 24/7
Book Appointments Effortlessly
Follow up with leads
Integrate your CRM/ATS.
Send Bulk SMS using SMS AI Agent
Email AI Agent allows you to respond to emails.
API Access
Has API
API Access
Has API
Integrations
Aurascape
Cartesia Sonic
Deepgram
ElevenLabs
Gmail
HubSpot CRM
LaunchBrightly
OpenAI
Salesforce
Salesforce Einstein
Integrations
Aurascape
Cartesia Sonic
Deepgram
ElevenLabs
Gmail
HubSpot CRM
LaunchBrightly
OpenAI
Salesforce
Salesforce Einstein
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
ContactSwing
Founded
2023
Country
United States
Website
www.contactswing.ai/
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis