Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele. An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles. Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly. Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.

Description

Atonom is an AI employee platform that allows businesses to hire Cloud Employees for support, recruiting, customer success, sales, reception, and event operations. Each AI Employee has a name, role, personality, goals, memory, communication channels, and integrations designed to help it own real work inside a business. The platform includes AI teammates such as Miles for customer support, Reece for recruiting, Sofia for customer success, and Zoey for sales development. Miles can resolve common support issues instantly, escalate complex cases, and help customers receive answers faster. Atonom supports communication across web chat, web voice, SMS, email, calls, Slack, and additional business channels. Its integrations connect with existing systems so companies can customize workflows and drive results without replacing their current tools. The platform uses company knowledge, shared memory, and workflow history so AI Employees can learn the business and improve over time. Enterprise-grade governance includes SOC 2 Type 2 compliance, HIPAA compliance, data encryption, strict agent guardrails, and accountability for AI actions. By combining AI employees, role-based automation, memory, multichannel communication, integrations, workflow customization, and security controls, Atonom helps companies scale outcomes instead of headcount.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Slack
Adobe Marketo Engage
Agentforce Vibes
Aurascape
Eloqua
GoTo Meeting
LaunchBrightly
Microsoft Teams
Model Context Protocol (MCP)
RenderDraw Journeys
SalesWings
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
Salesforce Einstein
Salesforce Marketing Cloud Personalization
Zoom

Integrations

Salesforce
Slack
Adobe Marketo Engage
Agentforce Vibes
Aurascape
Eloqua
GoTo Meeting
LaunchBrightly
Microsoft Teams
Model Context Protocol (MCP)
RenderDraw Journeys
SalesWings
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
Salesforce Einstein
Salesforce Marketing Cloud Personalization
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$749 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/

Vendor Details

Company Name

Atonom

Founded

2018

Country

United States

Website

atonom.ai/

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Lyzr Reviews

Lyzr

Lyzr AI

Alternatives

Adapt Reviews

Adapt

Adapt.com