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Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
Atako serves as a collaborative platform where human users and AI agents seamlessly interact and work together.
This innovative workspace provides you with a team of AI agents, each equipped with their own computer, designated roles, and specific tasks to manage, allowing them to navigate the web, manipulate files, utilize various software applications, and complete missions over time.
- Inter-agent collaboration: Agents can assign tasks to one another, solicit feedback, and transfer responsibilities as needed.
- Human notifications: When an agent requires a decision, permission, or encounters an obstacle, it signals for assistance, and you can respond with just a single click.
- Joint projects: Both humans and agents collaborate on a unified board, while a wiki maintains a comprehensive record of the project's evolution.
- Centralized dashboard: Monitor the current activities of each agent, review their accomplishments, and identify areas where your input is required.
- Tailored permissions for integrations: Connect to various tools such as Slack, Notion, GitHub, and HubSpot, among 190+ others, and specify the access rights for each agent on a per-tool basis.
You can choose from any model, including OpenAI, Anthropic, or Mistral, using Atako credits or your own API key, and enjoy a 14-day free trial without the need for a credit card. Additionally, this platform ensures that both human oversight and AI efficiency work in harmony to enhance productivity.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Slack
Yes
11x
Yes
Agentforce Vibes
Yes
ClickLearn
Yes
CollectXpert
Yes
DDS
Yes
Koa
Yes
LaunchBrightly
Yes
OpenFundraise
Yes
Propel
Yes
Integrations
Slack
Yes
11x
No
Agentforce Vibes
No
ClickLearn
No
CollectXpert
No
DDS
No
Koa
No
LaunchBrightly
No
OpenFundraise
No
Propel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€20 per active agent per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
Atako
Country
France
Website
atako.ai
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No