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ease
features
design
support

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Description

AgentZap is an innovative AI receptionist solution designed specifically for service-oriented businesses that cannot afford to overlook any incoming calls. This intelligent system answers every call promptly on the first ring, operating around the clock, and seamlessly books appointments directly into your calendar. It effectively captures and qualifies leads while also organizing and directing callers based on various factors such as type, time, or location. The platform is equipped to identify urgent matters and escalate them appropriately, providing support in both English and Spanish from the outset, and it sends automated SMS and email reminders to minimize no-show rates. Additionally, for more complex inquiries, live human agents are available to assist. AgentZap boasts integration capabilities with over 1,500 tools, featuring a hassle-free setup process. Pricing begins at $109 per month, and it comes with a 30-day money-back guarantee, ensuring users can try it risk-free. With its comprehensive features, AgentZap helps businesses maintain a high level of customer service without missing any opportunities.

Description

CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$109/month
Free Trial
Free Version

Pricing Details

$79/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AgentZap.ai

Country

United States

Website

agentzap.ai/

Vendor Details

Company Name

TetraCore

Country

United States

Website

callsaround.com

Product Features

Product Features

Alternatives

Alternatives

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