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Description
AgentVoice is a sophisticated platform designed for creating AI-driven voice agents capable of managing phone calls and performing various tasks, such as scheduling meetings, sending messages, and updating customer relationship management systems, all without the need for programming expertise. Each interaction is processed through advanced speech recognition technology to convert spoken words into text, a large language model that decides on responses and actions, and a voice generated by AI that communicates in a natural manner. These agents not only reply but also carry out tasks in real-time or post-call by utilizing actual data, memory capabilities, and access to tools. Users can effortlessly design no-code workflows to enhance CRM updates, arrange meetings, send follow-up communications, screen potential leads, manage voicemails, and filter unwanted calls, all within a single call. The setup process is remarkably quick, allowing users to create and deploy a fully functional agent in under 30 minutes without needing to write any code: simply outline your agent's parameters, select a voice, integrate with over 200 native tools, utilize low-code alternatives, or leverage a comprehensive API and webhooks, and then either upload or generate a script tailored to your needs. With its user-friendly interface and efficient capabilities, AgentVoice transforms the way businesses interact over the phone, enhancing productivity and streamlining operations.
Description
ConvoZen AI is an integrated platform for conversational intelligence and agentic AI, designed to streamline, assess, and enhance customer engagements within contact centers. This system empowers businesses to implement autonomous, multilingual AI agents capable of interacting across various channels, including voice, chat, WhatsApp, email, and social media, ensuring continuous workflow management around the clock while maintaining contextual awareness throughout multiple interactions for a more seamless conversational experience. By merging real-time conversational AI with robust analytics, organizations can glean valuable insights from all customer interactions, identifying factors such as sentiment, compliance risks, performance deficiencies, and customer intent. Its sophisticated architecture features dedicated AI agents, including frontline conversational agents for direct engagement, supervisor agents that automatically evaluate and score conversations, and copilot agents that support human representatives during live interactions by suggesting next-best actions, providing knowledge resources, and offering compliance assistance. Furthermore, the platform's ability to integrate feedback loops enhances its learning capability, ensuring that it evolves continually to meet the dynamic needs of customer service operations.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
Salesforce
Slack
Airtable
Cal.com
ElevenLabs
Google Calendar
Hugging Face
Make
Microsoft Excel
Integrations
HubSpot CRM
Salesforce
Slack
Airtable
Cal.com
ElevenLabs
Google Calendar
Hugging Face
Make
Microsoft Excel
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AgentVoice
Founded
2024
Country
United States
Website
www.agentvoice.com
Vendor Details
Company Name
ConvoZen
Founded
2021
Country
United States
Website
convozen.ai/
