Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AgencyWeb® IWM is a cloud-based software solution designed to enhance the management of public safety personnel. It offers an Enterprise version featuring a comprehensive suite of tools, as well as an Enterprise Lite option that allows for incremental application integration. With its advanced infrastructure, AgencyWeb IWM elevates efficiency in public safety workforce management to unprecedented levels. The platform centralizes workforce operations, enabling the tracking of employee activities and providing detailed financial reports on service costs. It automates intricate scheduling requirements around the clock throughout the year, while meticulously monitoring the details of workforce efforts, including their location and associated costs. This system ensures that qualified staff are assigned accurately and compensated appropriately, effectively managing overtime expenses while maintaining necessary staffing levels. Additionally, it eliminates payroll inaccuracies stemming from manual processes, centralizes management of training and certifications, and facilitates the tracking of asset allocations and returns. Furthermore, AgencyWeb IWM promotes seamless data sharing with other systems, enhancing overall operational efficiency.
Description
Every minute of every day, across numerous communities in North America, FirstWatch empowers public safety and healthcare professionals by transforming raw data into actionable insights instantly. We enable you to leverage the information you are already gathering to enhance situational awareness, boost operational efficiency, and achieve superior outcomes. By tracking key performance indicators and compliance with patient care standards, you can elevate both operational and clinical effectiveness. Additionally, you will receive early warnings for potential threats such as chemical, biological, or radioactive incidents, as well as emerging epidemics or pandemics. Furthermore, our system facilitates the swift identification of unusual activities, crime patterns, arson trends, and other noteworthy events, particularly around high-risk facilities. With FirstWatch, you have a reliable solution tailored to your unique requirements, allowing you to quickly assess the status of any dataset and respond in real time. This capability ensures that you are always prepared to act when it matters most.
API Access
Has API
No
API Access
Has API
No
Integrations
Citizen RIMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Orion Communications
Founded
1998
Country
United States
Website
www.orioncom.com/agencyweb-iwm-download-brochure
Vendor Details
Company Name
FirstWatch
Founded
2002
Country
United States
Website
firstwatch.net
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
Yes
Fixed Asset Management
Yes
Inventory Management
Yes
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Law Enforcement
Case Management
No
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
No
Dispatching
Yes
Evidence Management
Yes
Field Reporting
No
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
No
Scheduling
Yes
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
No
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No