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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AgencyWeb® IWM is a cloud-based software solution designed to enhance the management of public safety personnel. It offers an Enterprise version featuring a comprehensive suite of tools, as well as an Enterprise Lite option that allows for incremental application integration. With its advanced infrastructure, AgencyWeb IWM elevates efficiency in public safety workforce management to unprecedented levels. The platform centralizes workforce operations, enabling the tracking of employee activities and providing detailed financial reports on service costs. It automates intricate scheduling requirements around the clock throughout the year, while meticulously monitoring the details of workforce efforts, including their location and associated costs. This system ensures that qualified staff are assigned accurately and compensated appropriately, effectively managing overtime expenses while maintaining necessary staffing levels. Additionally, it eliminates payroll inaccuracies stemming from manual processes, centralizes management of training and certifications, and facilitates the tracking of asset allocations and returns. Furthermore, AgencyWeb IWM promotes seamless data sharing with other systems, enhancing overall operational efficiency.

Description

As the volume of information increases dramatically, tools that leverage both internal and external intelligence have become invaluable for public safety professionals. The existing tools are primarily text-based, slow to respond, confined to desks, and available to only a select number of staff. Picture a scenario where officers can access and visualize information in real-time on a map through any device they possess. This instantaneous visual access to intelligence facilitates improved decision-making processes before, during, and after incidents occur. Tasks that once required hours of effort can now be accomplished in just minutes, and activities that were traditionally confined to the office can now be executed seamlessly in the field. The most effective responses depend on synthesizing small fragments of information from diverse sources. FirstTwo identifies, emphasizes, and presents critical facts precisely when responders need them the most. While layers of information remain confidential, they can be shared with partner agencies as necessary. Comprehensive layer development and ongoing support are included with your licensing agreement, ensuring that your team always has the resources they need at their fingertips. This innovation not only enhances collaboration but also empowers responders to act swiftly and effectively in dynamic situations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axon Fusus No 

Integrations

Axon Fusus Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$150 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Orion Communications

Founded

1998

Country

United States

Website

www.orioncom.com/agencyweb-iwm-download-brochure

Vendor Details

Company Name

FirstTwo

Website

www.firsttwo.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching Yes 
Evidence Management Yes 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal No 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management Yes 
Criminal Database Yes 
Dispatching Yes 
Evidence Management No 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling No 

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