Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.
Description
Confident Control. INControl is the tool that you need to simplify the complex tasks of your workflow. It can be done in one screen with one graph. To ensure efficiency in your workflow, you need to have oversight and control. Tracer's Workflow Solution, INControl, ensures every link in any job workflow process feels completely under control and has the confidence to succeed. Control is the key to efficiency, according to Tracer. Management must have easy access to and control over all jobs, at any stage of the process. Staff should also be able to manage the job. INControl allows for the management of all stages and provides complete control over all processes. Management can quickly access and analyze the job's duration and determine which stages are most productive and which ones are behind schedule. You can also set up notifications to notify everyone when an important job is in danger.
API Access
Has API
No
API Access
Has API
No
Integrations
Threadkore
No
Pricing Details
$58.94 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$75 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aftersale
Website
aftersale.one/
Vendor Details
Company Name
Tracer Workflow
Founded
2015
Country
South Africa
Website
www.incontrol4pl.co.za
Product Features
Product Features
Asset Tracking
Activity Tracking
No
Audit Trails
No
Barcoding / RFID
No
Checkout / Check-In
No
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
No
Location Tracking
No
QR Codes
No
Reservations
No
Service History
No
Logistics
3PL
Yes
Barcoding / RFID
No
CRM
Yes
Container Tracking
No
Cross Docking
No
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
Yes
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
No
Import / Export Management
No
Inventory Management
No
Order Fulfillment
No
Order Management
No
Sales & Operations Planning
No
Shipping Management
No
Supplier Management
No
Transportation Management
No
Warehouse Management
No
Transportation Management
Billing & Invoicing
No
Carrier Management
Yes
Customer Management
Yes
Dispatch Management
Yes
Driver Management
Yes
Fleet / Equipment Management
Yes
Load Management
No
Order Management
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Shipment Management
Yes
Trucking
Billing & Invoicing
No
Customer Database
No
Dispatch Management
Yes
Driver Management
Yes
Driver Settlements
Yes
Fuel Card Management
No
Fuel Management
No
Load Optimization
No
Maintenance Management
Yes
Mileage Tracking
Yes
Quote Management
No
Quotes/Estimates
Yes
Recruiting Management
No
Routing
Yes
Scheduling
Yes
Trip Logs
Yes
Vehicle Management
Yes
Vehicle Tracking
No