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Description
AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.
Description
TrackAware, developed by Sensitel, is an innovative platform designed for real-time visibility and tracking of shipments in logistics. This tool empowers businesses to keep an eye on their shipments, forecast arrival times, identify delays, and handle exceptions while ensuring compliance with service level agreements (SLAs) and enhancing delivery efficiency. With features such as GPS-driven tracking, geofencing notifications, electronic proof of delivery, predictive estimated times of arrival, comprehensive dashboards, and detailed operational reports, TrackAware offers a robust solution. It provides logistics and supply chain professionals with a consolidated view of shipment statuses, enabling them to react swiftly when there are potential delivery issues. Ultimately, TrackAware enhances overall operational effectiveness and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Attentive
Yes
Chatdesk
Yes
Faraday
Yes
Flip
Yes
Heyday AI
Yes
Klaviyo
Yes
Kleene
Yes
Lyftrondata
Yes
Pabbly Connect
Yes
Pandium
Yes
Integrations
Attentive
No
Chatdesk
No
Faraday
No
Flip
No
Heyday AI
No
Klaviyo
No
Kleene
No
Lyftrondata
No
Pabbly Connect
No
Pandium
No
Pricing Details
$11/month
Free Trial
No
Free Version
Yes
Pricing Details
$30/user/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AfterShip
Founded
2012
Country
United States
Website
www.aftership.com
Vendor Details
Company Name
Sensitel
Founded
2017
Country
United States
Website
sensitel.com
Product Features
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
No
Product Features
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
No
Status Tracking
No
Website Integration
No
