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Description
AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.
Description
All-in-one software that manages all your eCommerce shipments.
Connect your sales channels (CMSs, custom websites, marketplaces, etc.) and all your couriers using Qapla'.
Print labels in 3 clicks or automatically
You can monitor all your shipments from one dashboard. Every courier's information is translated into a standard and easy language (9 delivery statuses to suit all).
Solve shipments problems before customers point them out.
Provide accurate and current tracking information to your customers via email, SMS, and WhatsApp
To increase your sales or marketing goals, customize the tracking page and email about delivery with your brand image and promotional banners.
You can let your customers request returns using an automated procedure and manage them all from the same dashboard.
With a tracking system that allows for communication at >70%, you can save up to 54% on customer service activities and increase your revenue.
API Access
Has API
API Access
Has API
Integrations
Ecwid
Shopify
AmeriCommerce
CS-Cart Store Builder
Convertway by Unicommerce
Detrack
Heyday AI
Judge.me
Lyftrondata
Maropost
Integrations
Ecwid
Shopify
AmeriCommerce
CS-Cart Store Builder
Convertway by Unicommerce
Detrack
Heyday AI
Judge.me
Lyftrondata
Maropost
Pricing Details
$11/month
Free Trial
Free Version
Pricing Details
€39
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AfterShip
Founded
2012
Country
United States
Website
www.aftership.com
Vendor Details
Company Name
Qapla'
Founded
2014
Country
Italy
Website
www.qapla.it/en
Product Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Product Features
Label Printing
Automation
Barcode Support
Categorization
Design Tools
Hardware Integration
Multi-Language Support
Product Data Integration
Regulatory Compliance
Templates
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
