Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
AeroAdmin serves as a comprehensive tool designed to handle various daily tasks in both professional and personal settings. This remote desktop software is free to use, requires no installation or complex setup, and is immediately operational upon download, facilitating seamless connections between computers across different local area networks and those situated behind NAT.
Highlighted Features:
> No Installation or Configuration Needed
> Enables Connections Between Diverse LANs and Operates Behind NAT
> Provides Unattended Access to Remote PCs and Servers
> Employs Robust AES and RSA Encryption for Security
> Ideal for Quick and Efficient Remote Assistance
Description
Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$89.99/year
Free Trial
Free Version
Pricing Details
$29 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AeroAdmin
Founded
2012
Country
United States
Website
aeroadmin.com/en/index.html
Vendor Details
Company Name
Instant Housecall
Founded
2005
Country
Canada
Website
www.instanthousecall.com
Product Features
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback