Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Leverage the Advanced Custom Fields plugin to gain comprehensive control over your WordPress editing interfaces and custom field information. With our intuitive field builder, you can effortlessly incorporate fields into WordPress edit screens by simply clicking a few buttons! You can position fields in various areas of WordPress, including posts, users, taxonomy terms, media, comments, and even custom options pages! Seamlessly load and showcase your custom field values in any theme template file using our user-friendly developer functions. Start by creating a field group, adding your desired fields, and setting the location rules. Once you've completed these steps, your fields will be visible and ready to receive content. Central to the Advanced Custom Fields plugin is its straightforward and easy-to-navigate API. Utilize functions like get_field() and the_field() to quickly craft powerful templates. With more than 30 built-in field types and countless user-generated options, managing custom fields has never been simpler or more visually appealing. This plugin truly empowers users to enhance their WordPress experience in ways they never thought possible!
Description
Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.
API Access
Has API
API Access
Has API
Pricing Details
$49 per year
Free Trial
Free Version
Pricing Details
$149 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Advanced Custom Fields
Country
Canada
Website
www.advancedcustomfields.com
Vendor Details
Company Name
Structured Markets Group
Country
Canada
Website
getawesomesupport.com
Product Features
Web Design
Autocompletion
Collaborative Editing
Content Management
Drag & Drop
Element Libraries
Programming Language Support
Syntax Highlighting
Templates
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management