Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Leverage the Advanced Custom Fields plugin to gain comprehensive control over your WordPress editing interfaces and custom field information. With our intuitive field builder, you can effortlessly incorporate fields into WordPress edit screens by simply clicking a few buttons! You can position fields in various areas of WordPress, including posts, users, taxonomy terms, media, comments, and even custom options pages! Seamlessly load and showcase your custom field values in any theme template file using our user-friendly developer functions. Start by creating a field group, adding your desired fields, and setting the location rules. Once you've completed these steps, your fields will be visible and ready to receive content. Central to the Advanced Custom Fields plugin is its straightforward and easy-to-navigate API. Utilize functions like get_field() and the_field() to quickly craft powerful templates. With more than 30 built-in field types and countless user-generated options, managing custom fields has never been simpler or more visually appealing. This plugin truly empowers users to enhance their WordPress experience in ways they never thought possible!
Description
Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WordPress
Yes
Groundhogg
No
UiChemy
Yes
WP User Frontend Pro
Yes
Integrations
WordPress
Yes
Groundhogg
Yes
UiChemy
No
WP User Frontend Pro
No
Pricing Details
$49 per year
Free Trial
No
Free Version
No
Pricing Details
$149 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Advanced Custom Fields
Country
Canada
Website
www.advancedcustomfields.com
Vendor Details
Company Name
Structured Markets Group
Country
Canada
Website
getawesomesupport.com
Product Features
Web Design
Autocompletion
No
Collaborative Editing
No
Content Management
No
Drag & Drop
No
Element Libraries
No
Programming Language Support
No
Syntax Highlighting
No
Templates
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No