Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Discover your go-to software for generating Help, policy, and knowledgebase content, now available on Mac. Begin your journey with a user-friendly authoring experience utilizing HTML5 and CSS3. Develop Microcontent that supports advanced media applications, such as AI-driven chatbot systems and beyond. Seamlessly incorporate contemporary formats like Markdown alongside traditional ones such as Word and HTML5. Enhance your content with engaging multimedia elements. Streamline your review processes with ready-to-use online feedback tools. Effortlessly manage document revisions using top-tier collaboration and source control solutions. Publish a single source across any screen, device, or format you prefer. Experience the delivery of remarkable and interactive content through Frameless Responsive HTML5 output. With Adobe RoboHelp, now also on Mac, you can easily craft and distribute outstanding Help, policy, procedure, and knowledgebase resources. Author Microcontent that drives chatbots, enhances search engine snippets, and much more, ensuring your content remains relevant and useful.
Description
RWS is a global leader in content management, translation technology, and services, partnering with over 80 of the top 100 global companies.
Tridion Docs, our DITA-based Component Content Management System (CCMS), streamlines and automates complex content processes at scale, empowering you to author, review, localize, manage, and deliver structured content with confidence. With Tridion Docs, you can create technical documentation, policies, procedures, and other critical and regulatory content efficiently using AI.
Additionally, Tridion Docs facilitates easy information discovery and automated delivery, providing AI-driven recommendations to ensure that employees, business partners, and customers quickly access the right information when they need it.
Outperforming the competition
Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance in 11 categories across business and technology criteria. It outperformed the competition in 8 of the categories, providing the most solid foundation for your current and future content challenges.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Document Cloud
Yes
Fluid Topics
Yes
Help+Manual
Yes
HelpXplain
Yes
Microsoft 365
Yes
Microsoft Word
Yes
Salesforce
Yes
ServiceNow
Yes
Tridion Sites
No
Zendesk
Yes
Integrations
Adobe Document Cloud
No
Fluid Topics
No
Help+Manual
No
HelpXplain
No
Microsoft 365
No
Microsoft Word
No
Salesforce
No
ServiceNow
No
Tridion Sites
Yes
Zendesk
No
Pricing Details
$29.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Adobe
Founded
1982
Country
United States
Website
www.adobe.com/products/robohelp.html
Vendor Details
Company Name
RWS
Founded
1958
Country
United Kingdom
Website
www.rws.com/content-management/tridion/docs/
Product Features
Help Authoring Tools
Collaboration Tools
No
Content Library
No
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
No
Multi-Format Output
No
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
No
Templates
No
Text Editor / Word Processor
No
Translation Tools
No
Version Control
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Software Documentation
Access Roles / User Permissions
No
Automatic Documentation Generation
No
Collaboration Tools
No
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
No
Multiple Formats Support
No
Multiple Versions Support
No
Version Control
No
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No
Product Features
Content Management
Audio Content
No
Customizable Templates
No
Document Indexing
No
E-forms
No
Full Text Search
No
Image Editor
No
SEO Management
No
Text Editor
No
Version Control
No
Video Content
No
Website Management
No
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
No
Brand Control
No
Customizable Branding
Yes
File Conversion
No
Metadata Management
Yes
Mobile App
No
Reporting/Analytics
Yes
Search Within Document
Yes
Search/Filter
Yes
Version Control
Yes
Watermarking
No
Workflow Management
Yes
Document Collaboration
Access Control / Permissions
Yes
Autosave
Yes
Chat / Messaging
No
Cloud Storage
No
Comments / Annotations
No
Edit / Change Tracking
Yes
Electronic Signature
No
Multiple File Formats
Yes
Pre-made Templates
No
Search
Yes
User Tagging
Yes
Version Control
Yes
Workflow / Approval Process
Yes
Enterprise Content Management (ECM)
Archiving & Retention
No
Collaboration Tools
Yes
Content Lifecycle Management
No
Digital Asset Management
No
Document Management
No
Electronic Signature
No
Information Governance
No
Mobile Access
No
Search
No
Version Control
Yes
Workflow Management
Yes
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
No
Multi-Format Output
No
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
No
Templates
No
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
No
Automatic Documentation Generation
No
Collaboration Tools
No
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
No
Multiple Formats Support
No
Multiple Versions Support
No
Version Control
No
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No