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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We gather, reorganize, and analyze data from a variety of documents and forms, such as web pages, PDFs, DOC files, among others. Our expertise encompasses all stages of the ETL (Extract, Transform, Load) workflow. We excel in converting intricate, unstructured data into precise, actionable insights—regardless of the original format. If you are facing a challenging issue that others have been unable to resolve, our nearly two decades of experience in data collection and processing could be the solution you need. AddToIt is here to assist you! We offer our services in both English and Chinese. All operations are conducted within the United States and adhere to US contractual laws. Established in 2000 and located in Bedford, Massachusetts, AddToIt.com, Inc. focuses on creating innovative technologies aimed at accessing unstructured data effectively. Our business model revolves around delivering data as a service, ensuring we remain customer-oriented and committed to providing services of the highest quality at competitive rates. Furthermore, we pride ourselves on adapting our solutions to meet the unique needs of each client.

Description

Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Capacity
Cognigy.AI
Drift
Genesys Cloud CX
Google Analytics
Intercom
Kik
Kore.ai
LiveChat
Medallia
OpenAI
Qualtrics XM Platform
QuestionPro
Salesforce
Slack
Twilio
X (Twitter)
Yellow.ai
Zendesk

Integrations

Amazon Connect
Capacity
Cognigy.AI
Drift
Genesys Cloud CX
Google Analytics
Intercom
Kik
Kore.ai
LiveChat
Medallia
OpenAI
Qualtrics XM Platform
QuestionPro
Salesforce
Slack
Twilio
X (Twitter)
Yellow.ai
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AddToIt

Founded

2000

Country

United States

Website

www.addtoit.com

Vendor Details

Company Name

Dimension Labs

Country

United States

Website

www.dimensionlabs.io

Product Features

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Product Features

Alternatives

Alternatives

BDB Platform Reviews

BDB Platform

Big Data BizViz