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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Acty is a remote video service platform designed to assist field technicians in real-time, enabling them to carry out regular maintenance or quickly address unexpected equipment failures through the use of 3D augmented reality guidance, digital work instructions, and AI-driven responses to inquiries about company manuals. With the aid of smartphones or smart glasses, technicians can observe the machinery requiring attention and receive detailed remote guidance that includes arrows, symbols, textual information, and three-dimensional visual aids to enhance their understanding of the task at hand. This innovative approach not only streamlines the maintenance process but also empowers technicians to work more efficiently and effectively in challenging environments.

Description

FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$60/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ICONA SRL

Founded

1996

Country

Italy

Website

www.icona.it

Vendor Details

Company Name

FASTEP

Website

fastep.io

Product Features

Product Features

Alternatives

Alternatives

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