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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing a comprehensive relationship management system tailored specifically for wellness and fitness centers. Ensuring member retention is a deliberate effort, not a mere coincidence. Capture RMS™ is expertly crafted to assist you and your team in transforming typical memberships into lasting bonds. Discover how we support fitness establishments of all sizes in engaging their members, elevating their overall experience, and encouraging repeat visits. Capture RMS™ transcends traditional membership management by focusing on more than just achieving fitness objectives; it enhances the entire member journey. From the initial stages of a member's fitness adventure to the complete onboarding experience, our advanced technology empowers your staff to effectively engage members by pinpointing significant interaction opportunities that fortify the connection between staff and members. Furthermore, enrich your members' experience with cutting-edge fitness and nutrition resources, while equipping your team with innovative tools that convert standard memberships into enduring relationships that last for years to come. By fostering these connections, you not only improve member satisfaction but also build a thriving community within your fitness center.

Description

We collaborate with both individual and corporate membership organizations, as well as those that encompass both types. Beyond merely functioning as a membership database, smartmembership serves as the foundation of our comprehensive solution for managing memberships and associations, and it can be tailored to meet your unique needs. It provides a holistic perspective on each member or organization, complete with analytics and dashboards that significantly boost engagement and enhance member retention. By minimizing manual tasks, smartmembership allows you to concentrate on delivering superior service to your members. With effortless new subscriptions, adaptable pricing and discount structures, automated renewals, and seamless integration with your finance, marketing, training, and other systems, your members will receive the services they desire through their preferred channels. Just as smartmembership equips your staff with a complete view of each member to ensure excellent service, it also enables each member to manage their own needs online via the smartmembership portal on your website, fostering independence and satisfaction. This dual capability ultimately cultivates a more engaged and self-sufficient member base.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ActivTrax

Founded

2000

Country

United States

Website

activtrax.com

Vendor Details

Company Name

SmartImpact

Founded

2007

Country

United Kingdom

Website

smartimpact.co.uk/solutions/smartapps/smartmembership

Product Features

Fitness

Attendance Tracking No 
Billing & Invoicing No 
Check-In Manager No 
Class Management No 
Contract Management No 
Employee Management No 
Event Management No 
Inventory Management No 
Marketing Management No 
Membership Management No 
Point of Sale (POS) No 
Reservations Management No 

Product Features

Membership Management

Application Management Yes 
Automatic Renewals Yes 
Committee Management Yes 
Dues Management Yes 
Email Marketing No 
Event Management Yes 
Member Directory Yes 
Member Portal Yes 
Member Types Yes 
Membership Database Yes 
Nonprofit Membership Yes 
Payment Processing Yes 
Website Management Yes 

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