Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing a comprehensive relationship management system tailored specifically for wellness and fitness centers. Ensuring member retention is a deliberate effort, not a mere coincidence. Capture RMS™ is expertly crafted to assist you and your team in transforming typical memberships into lasting bonds. Discover how we support fitness establishments of all sizes in engaging their members, elevating their overall experience, and encouraging repeat visits. Capture RMS™ transcends traditional membership management by focusing on more than just achieving fitness objectives; it enhances the entire member journey. From the initial stages of a member's fitness adventure to the complete onboarding experience, our advanced technology empowers your staff to effectively engage members by pinpointing significant interaction opportunities that fortify the connection between staff and members. Furthermore, enrich your members' experience with cutting-edge fitness and nutrition resources, while equipping your team with innovative tools that convert standard memberships into enduring relationships that last for years to come. By fostering these connections, you not only improve member satisfaction but also build a thriving community within your fitness center.
Description
MyRolodex serves as a customer relationship management system tailored for luxury concierge and lifestyle management teams. It provides each team member with a personalized profile that captures preferences, family information, significant dates, and past requests, ensuring that there is a seamless transition when a different team member steps in. This platform integrates member requests, vendor details, and billing into a cohesive workflow that includes features for directing requests to the appropriate concierge staff and monitoring booking commissions. Teams can maintain their existing communication methods via phones and email, while conversations remain linked to the corresponding member. Moreover, the billing processes are streamlined to aggregate dues, pass-through charges, and fees into a comprehensive member statement. MyRolodex is specifically crafted for organizations focused on nurturing ongoing, personalized connections with a select group of members, setting it apart from traditional sales-oriented systems. The result is an efficient and tailored approach to luxury service management that enhances member satisfaction and operational effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing is tailored to each team. Contact MyRolodex for a quote.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ActivTrax
Founded
2000
Country
United States
Website
activtrax.com
Vendor Details
Company Name
MyRolodex
Founded
2025
Country
United States
Website
myrolodexcrm.com/
Product Features
Fitness
Attendance Tracking
No
Billing & Invoicing
No
Check-In Manager
No
Class Management
No
Contract Management
No
Employee Management
No
Event Management
No
Inventory Management
No
Marketing Management
No
Membership Management
No
Point of Sale (POS)
No
Reservations Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No