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Description
Introducing a comprehensive relationship management system tailored specifically for wellness and fitness centers. Ensuring member retention is a deliberate effort, not a mere coincidence. Capture RMS™ is expertly crafted to assist you and your team in transforming typical memberships into lasting bonds. Discover how we support fitness establishments of all sizes in engaging their members, elevating their overall experience, and encouraging repeat visits. Capture RMS™ transcends traditional membership management by focusing on more than just achieving fitness objectives; it enhances the entire member journey. From the initial stages of a member's fitness adventure to the complete onboarding experience, our advanced technology empowers your staff to effectively engage members by pinpointing significant interaction opportunities that fortify the connection between staff and members. Furthermore, enrich your members' experience with cutting-edge fitness and nutrition resources, while equipping your team with innovative tools that convert standard memberships into enduring relationships that last for years to come. By fostering these connections, you not only improve member satisfaction but also build a thriving community within your fitness center.
Description
CRM Software™ empowers businesses with a customer-focused approach by meticulously documenting every transaction detail of their clients. This comprehensive tracking enables an in-depth analysis of the customer's entire engagement with the company, revealing distinct behavioral trends. By facilitating strong customer relationships and fostering loyalty, CRM Software™ serves as an optimal solution for enhancing customer interactions. It enables personalized marketing efforts that enhance the customer's propensity to spend more, ultimately increasing the value derived from the relationship over time. Additionally, CRM Software™ operates as a hybrid model, capturing customer profiles regardless of whether they shop in physical stores, online, or through any other channel. Furthermore, this software seamlessly integrates with IVR systems and call centers, ensuring that a complete record of customer interactions is maintained across all points of contact, thereby enriching the overall customer experience. This holistic approach not only improves service delivery but also positions businesses to better anticipate and meet customer needs.
API Access
Has API
API Access
Has API
Integrations
Exelysis Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ActivTrax
Founded
2000
Country
United States
Website
activtrax.com
Vendor Details
Company Name
CRM Software Pty Ltd
Country
Australia
Website
www.crmsoftware.com.au
Product Features
Fitness
Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management