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Description
Enhance communication across all departments and channels to improve every aspect of the customer experience. We firmly believe that exceptional individuals are the driving force behind a business’s growth and success. This is why our omnichannel managed messaging services are exclusively staffed by real people who infuse each interaction with their personal touch and human insight. By employing empathy and authenticity, we create dynamic and genuine connections that surpass what A.I. and Bots can offer. Consequently, this approach leads to industry-leading conversion rates and an increase in closed deals for our esteemed clients. Elevate your leads with unparalleled customer data insights. DataWise provides valuable perspectives on customer behavior, enabling a quicker buying process. We integrate with a variety of digital retail platforms to deliver human-powered assistance during intricate purchasing journeys, thereby minimizing drop-off rates and significantly boosting sales. Ensuring that every customer feels valued and understood is at the core of what we do, driving customer loyalty and satisfaction in the long term.
Description
Effective communication across various departments, branches, and locations within your organization is essential for ensuring efficient and seamless interaction. Our solution is equipped with the necessary tools to facilitate this vital function through integrated modules that encompass the logistics and financial operations of diverse sites. This approach establishes the foundation for contemporary business practices. Enhanced performance is achieved when each module operates effectively as an independent unit or is seamlessly integrated with others to meet the specific needs of each organization. Furthermore, the system offers the capability to create a diverse array of dynamic and customizable real-time reports using powerful tools, including a built-in report manager, customizable queries, ad-hoc reporting, and compatibility with other third-party reporting solutions. With robust security measures, our system simplifies database management while providing comprehensive control over user permissions and access rights. This innovative solution is also recognized as eSyarati, symbolizing a commitment to modern business solutions. As a result, organizations can optimize their processes and improve overall operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Google Business Profile
Marchex
Telmetrics
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ActivEngage
Founded
2007
Country
United States
Website
www.activengage.com
Vendor Details
Company Name
Dhow Information Systems
Founded
2004
Country
Kuwait
Website
www.dhowsoft.com
Product Features
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
