Falkon SMS Reviews

Falkon SMS

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Description

Activ8 serves as a cloud-based platform facilitating customer messaging and follow-up for small enterprises and marketing firms. This innovative solution consolidates SMS, WhatsApp, iMessage, and RCS communications, alongside automated follow-up campaigns, two-way messaging, and AI-enhanced responses tailored to a business’s website and documents. It includes campaign templates specifically designed for lead follow-up, reminders, and reactivation efforts, allowing teams to review interactions and intervene when the AI transitions control. Moreover, the platform features Voice AI technology capable of answering and making calls, qualifying inquiries, and scheduling appointments. Activ8 also provides tools for lead searches and phone verification, Shopify order notifications, customer synchronization, and calendar integration with Google Calendar and Microsoft Outlook to check availability and facilitate bookings. Users can connect their Android devices to launch campaigns and manage responses effectively through the platform. Overall, Activ8 is tailored for businesses focused on transforming inquiries and bookings into loyal customers, streamlining their communication processes and enhancing efficiency. As a result, small businesses can significantly improve their customer engagement and follow-up strategies.

Description

Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team. Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin. Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Webex No 
Clio No 
Google Calendar Yes 
Microsoft Outlook Yes 
Microsoft Teams No 
Shopify Yes 
WhatsApp Yes 

Integrations

Cisco Webex Yes 
Clio Yes 
Google Calendar No 
Microsoft Outlook No 
Microsoft Teams Yes 
Shopify No 
WhatsApp No 

Pricing Details

$47/month
Starter is $47/month for 2 workspaces and 1 device, with unlimited SMS and 5 active campaigns. The 14-day free trial requires no credit card. Voice AI is approximately $0.20/minute with no monthly minimum.
Free Trial Yes 
Free Version No 

Pricing Details

$14.99
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Inst8 Limited

Founded

2025

Country

New Zealand

Website

activ8sms.com

Vendor Details

Company Name

Falkon Systems

Founded

2021

Country

United States

Website

www.falkonsms.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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