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Description
Fully automated shipping flows reduce manual labor and human error. Marketplaces can help you meet shipping deadlines. Downloadable orders are filtered, sorted, and placed in the correct order queue. Ship method and weight are also set. Once the label is generated, the tracking number is automatically updated to all marketplaces. Bulk shipping can create labels for hundreds of orders at once. You can significantly reduce the time it takes to ship. You can rate shop among all major shipping companies to find the lowest shipping cost and the lowest rate. Address validation corrects incorrect addresses and ensures fast delivery. Comprehensive reports provide consolidated data on sales, inventory and shipping costs. This will give you a better overview of your business. These reports are easy to find and generate. Orders Report provides detailed customer information that can also be used to create a master contact list.
Description
Quickly integrate all your marketplaces with accounts from Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, or Zoho Desk in just a few minutes. As buyer messages come in, you’ll see order details conveniently displayed alongside. This allows you to respond efficiently from a single interface—it's incredibly straightforward. By utilizing robust features such as automated responses, tailored business rules, and specially designed filters, you can deliver customized support in significantly less time and with minimal effort. Consequently, even a small team can effectively assist a larger number of customers. By consolidating all your customer data in one central hub, you can greatly reduce your response times. With ChannelReply, you gain the necessary tools to resolve issues quickly, allowing you to focus more on driving sales! Additionally, this streamlined approach enhances customer satisfaction and boosts overall productivity.
API Access
Has API
API Access
Has API
Integrations
Amazon
Shopify
Walmart
eBay
ChannelAdvisor
Freshdesk
Gorgias
Help Scout
Magento
QuickBooks Online
Integrations
Amazon
Shopify
Walmart
eBay
ChannelAdvisor
Freshdesk
Gorgias
Help Scout
Magento
QuickBooks Online
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
$31 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Teapplix
Country
United States
Website
www.teapplix.com
Vendor Details
Company Name
Threecolts
Founded
2021
Country
United Kingdom
Website
www.channelreply.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
