Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Action1 redefines patch management by enabling enterprises to rapidly discover and remediate vulnerabilities with a 99% patch success rate solution. Streamline your third-party patching, including custom software, through Action1’s Software Repository maintained in-house by security experts, and manage OS updates – fully integrated altogether with full feature-parity and uniformity. Identify vulnerabilities in real-time and remediate them by applying available patches, removing unsupported or legacy software, or centralizing documentation of compensating controls for vulnerabilities that cannot be patched. Optimize network traffic usage when large software packages up to 32Gb in size are deployed on the same network and deliver patches faster thanks to Action1’s P2P Distribution technology. Action1 is the easiest-to-use patch management platform on the market, which you can set up in 5 minutes and automate your patching right away through its intuitive UI. Thanks to its cloud-native architecture, Action1 is infinitely scalable and works equally well for office-based and remote employee endpoints, servers, and cloud workloads, requiring no VPN. Action1 is the first patch management vendor to achieve SOC 2, ISO 2

Description

Splashtop Remote Support is a secure remote support and remote access platform built for IT professionals, help desks, managed service providers, and businesses that need fast and reliable device support across multiple operating systems. The platform enables technicians to remotely access and control Windows, Mac, Linux, iOS, and Android devices through attended and unattended support sessions using session codes or managed device access. Splashtop offers a wide range of remote support features including remote desktop control, in-session chat, voice communication, reboot and reconnect functionality, admin privilege elevation, background system tools, and multi-technician collaboration within the same support session. The platform also includes integrations with leading PSA ticketing and IT service management systems such as Zendesk, Jira, Freshservice, Freshdesk, Spiceworks, and Microsoft Teams to streamline support workflows and improve operational efficiency. Splashtop’s Autonomous Endpoint Management add-on allows organizations to automate patch management, monitor endpoint health, deploy software updates, track hardware and software inventory, and proactively manage vulnerabilities across connected devices. Security is a major focus of the platform, with features including end-to-end encryption, two-factor authentication, endpoint MFA, session audit logging, SOC 2 and SOC 3 certified infrastructure, and compliance with standards such as ISO/IEC 27001 and GDPR. The platform supports flexible licensing models for both remote workers needing access to work computers and IT teams managing large-scale support operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Zendesk
Acronis Cyber Protect
Addigy
Amazon Web Services (AWS)
Atera
Autotask PSA
Freshdesk
IBM MaaS360
Jira
Naverisk RMM & PSA
NinjaOne
PayPal
Rapid7 Command Platform
ServiceNow
Slack
Spiceworks Network Monitor
Splashtop SOS
ThreatAware
Zapier

Integrations

Microsoft Teams
Zendesk
Acronis Cyber Protect
Addigy
Amazon Web Services (AWS)
Atera
Autotask PSA
Freshdesk
IBM MaaS360
Jira
Naverisk RMM & PSA
NinjaOne
PayPal
Rapid7 Command Platform
ServiceNow
Slack
Spiceworks Network Monitor
Splashtop SOS
ThreatAware
Zapier

Pricing Details

$0 USD/per device/per month
Free Trial
Free Version

Pricing Details

$40/month for 25 computers
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Action1

Founded

2018

Country

United States

Website

www.action1.com

Vendor Details

Company Name

Splashtop

Founded

2006

Country

United States

Website

www.splashtop.com/products/remote-support

Product Features

Endpoint Management

Introducing Action1 Endpoint Management Software, a cloud-based solution tailored for the secure and efficient operation of remote workforces. Featuring effortless patching, deployment, monitoring, and remote access capabilities, Action1 removes the complexity of extensive training. Its sleek and efficient design avoids unnecessary clutter, providing numerous pre-configured apps, scripts, reports, and alerts to streamline IT operations. Endorsed by businesses globally, Action1 holds SOC 2 Type II and ISO 27001:2022 certifications, guaranteeing top-notch security measures. Equip your team with a user-friendly platform that ensures agility and protection for your organization.

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Patch Management

Discover the simplicity of Action1 Enterprise Patch Management Software. Our solution provides comprehensive patching across various operating systems and third-party applications, along with instant evaluations of patch deficiencies and compliance levels. Tailor your application patching through an easy-to-use Software Repository, eliminating the need for a VPN—even for devices located off-site. Thanks to our bandwidth-optimized P2P software update distribution, Action1 guarantees smooth and effective patch management throughout your organization. Safeguard your systems and maintain their currency with a solution tailored for contemporary IT landscapes.

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Vulnerability Management

Protect your organization using Action1's Vulnerability Management and Remediation Software, which integrates real-time vulnerability identification with inherent remediation features. Start with a complimentary vulnerability assessment that covers an unlimited number of endpoints and easily patch vulnerabilities in your operating systems and applications without needing a VPN. Streamline risk management by automating compensating controls while ensuring adherence to industry regulations. Action1 is fortified by SOC 2 Type II, ISO 27001:2022, and GDPR certifications, providing reliable and secure protection for your IT landscape. Stay proactive against potential threats with this comprehensive solution tailored for effective vulnerability management.

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Product Features

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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